Erin N. Saunders
Grove City,OH
Summary
Experienced operations manager and skilled leader with 20 years of experience. Applies exceptional planning and problem-solving abilities to enhance business plans and day-to-day activities. Results-driven and resilient in team development, process improvement, and productivity increase. Possesses a solid understanding of industry trends, excellent communication skills, and a talent for identifying areas in need of improvement and implementing strategic changes.
Overview
18
18
years of professional experience
Work History
Operations Manager
Victoria Secret
08.2021 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Analyzed and reported on key performance metrics to senior management.
Operations Manager
Republic Services
11.2020 - 08.2021
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Operations Manager
Mast Global Logistics
05.2017 - 11.2020
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Reduced operational risks while organizing data to forecast performance trends.
- Reduced turnaround time for project completion through effective resource allocation and team management.
Senior Operations Manager
Target
01.2007 - 01.2017
- Oversaw staff and sub-contractor performance review assessments.
- Effectively managed departmental budgets, identifying opportunities for cost reduction and resource optimization.
- Enhanced customer satisfaction with the implementation of effective communication channels and timely resolution of issues.
- Championed change management initiatives to facilitate the successful adoption of new technologies or processes within the organization.
Education
MBA - Business Administration
Globe University
Minneapolis09-2011
Bachelor of Science - Marketing
University of Indianapolis
Indianapolis, IN05-2005
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operational Efficiency
- Planning and Implementation
- Maintaining Compliance
- Process Improvement
Timeline
Operations Manager
Victoria Secret
08.2021 - Current
Operations Manager
Republic Services
11.2020 - 08.2021
Operations Manager
Mast Global Logistics
05.2017 - 11.2020
Senior Operations Manager
Target
01.2007 - 01.2017
MBA - Business Administration
Globe University
Bachelor of Science - Marketing
University of Indianapolis
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