Results-driven employee with expertise in quality control, budget management, and team building. Proven ability to enhance operational efficiency and maintain quality standards.
Overview
21
21
years of professional experience
Work History
Manager (Housekeeping)
Best Western Plus Inn At Hells Canyon
Clarkston, WA
06.2023 - Current
Manage daily operations to ensure smooth hotel functionality.
Monitor budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Implement systems to monitor employee attendance, scheduling, and payroll for operational efficiency.
Recruit and hire qualified candidates to fill open positions.
Coach, mentor and train team members in order to improve their job performance.
Conduct regular staff meetings to discuss progress and identify improvement areas for enhanced team performance.
Maintain inventory and order supplies to ensure availability of hotel amenities.
Environmental Service Worker
St. Joseph's Regional Medical Center
Lewiston, ID
05.2015 - 06.2016
Collaborated with nursing staff to promptly address specific cleaning needs, supporting overall patient care.
Followed infection control protocols to minimize risks within the medical facility.
Maintained cleanliness in patient rooms and common areas, enhancing safety for patients and staff.
Restocked supplies in designated areas, ensuring staff had necessary materials readily available.
Manager
Sharp's Burger Ranch
Lewiston, ID
10.2005 - 05.2015
Oversaw daily operations, optimizing workflow in fast-paced environment.
Managed staff scheduling, ensuring adequate coverage during peak hours.
Monitored staff performance, resolving issues to maintain service quality.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trained new employees on service standards and food safety protocols.