Erin Shea Leslie Crawford
Dripping Springs,TX
Summary
Texas State University graduate with a B.A. in Communication Studies and a minor in Mass Communication. Expert in public speaking, and interpersonal engagement with a deep focus on audio media and distribution channels. Proven ability to manage complex schedules and provide exceptional service in high-energy, community-focused environments.
Overview
8
8
years of professional experience
Work History
Server
The Driskill Hotel
Austin, TX
04.2026 - Current
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure accurate and prompt food preparation and presentation.
University Tour Guide
Texas State University
04.2023 - 05.2025
- Trained new guides on best practices for effective public speaking and engagement techniques.
- Guided diverse groups through university campus, enhancing visitor experience and engagement.
- Collaborated on innovative strategies to improve visitor satisfaction and logistical flow.
- Maintained strict schedules while remaining flexible to accommodate special requests and unforeseen changes.
Restaurant Waitress
Gristmill Restaurant
07.2022 - 09.2022
- Delivered prompt service in a fast-paced environment, managing multiple tables and complex orders simultaneously.
- Used interpersonal skills to engage customers and ensure a positive dining experience.
Volunteer/Event Planning Assistant
Lubbock Symphony Orchestra
Lubbock, TX
08.2018 - 05.2021
- Coordinated event logistics, including venue selection and vendor management, ensuring seamless execution of orchestral performances.
- Managed ticket sales processes, optimizing customer service experiences for patrons attending events.
- Facilitated on-site coordination during events, troubleshooting issues to maintain high standards of quality and satisfaction.
Camp Counselor
Heart O' The Hills Camp For Girls
Hunt, TX
05.2020 - 07.2020
- Led daily activities and programming, ensuring engaging experiences for campers.
- Mentored junior counselors, fostering teamwork and skill development.
- Organized and facilitated group discussions to promote inclusivity and communication.
Education
Bachelor of Arts - Communication Studies, Mass Communication
Texas State University
San Marcos, TX05-2025
High School - undefined
Lubbock High School
Lubbock, TX05-2021
Skills
- Communication: Public speaking, De-escalation, Guest relations
- Administrative: Organized, Efficient, Email/Telephone Etiquette, Adaptability, Customer Communication
- Interpersonal: Relationship Building, Community Engagement, Group Leadership
Timeline
Server
The Driskill Hotel
04.2026 - Current
University Tour Guide
Texas State University
04.2023 - 05.2025
Restaurant Waitress
Gristmill Restaurant
07.2022 - 09.2022
Camp Counselor
Heart O' The Hills Camp For Girls
05.2020 - 07.2020
Volunteer/Event Planning Assistant
Lubbock Symphony Orchestra
08.2018 - 05.2021
High School - undefined
Lubbock High School
Bachelor of Arts - Communication Studies, Mass Communication
Texas State University