Erin Sievert
Manitowoc
Summary
Detail-oriented Pharmacy Technician known for collaborative teamwork and adherence to HIPAA regulations. Proven ability to manage inventory and process medications accurately, ensuring optimal support for healthcare professionals and exceptional patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
Manitowoc, WI
10.2021 - Current
- Processed and dispensed medications accurately, ensuring compliance with regulatory standards.
- Assisted pharmacists in preparing prescriptions, enhancing workflow efficiency in high-volume environment.
- Managed inventory levels through regular stock assessments and timely reordering of pharmaceutical supplies.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly and effectively.
- Collaborated with healthcare professionals to clarify medication orders, ensuring optimal patient care outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Trained new pharmacy staff on operational procedures, contributing to team development and performance improvement.
Service Coordinator
Mejier
Manitowoc, WI
11.2020 - 03.2022
- Coordinated service requests to ensure timely resolution and customer satisfaction.
- Streamlined communication between departments to enhance operational efficiency.
- Developed training materials for new staff, improving onboarding processes.
- Managed scheduling and resource allocation for service team projects.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and concerns promptly.
- Assisted in training new cashiers on store policies and procedures.
Education
Associate of Science - Radiography
Lakeshore College
Cleveland, WI12-2026
Skills
- Problem-solving skills
- Collaborative teamwork
- Confidentiality and HIPAA
- Workflow optimization
- Pharmaceutical distribution
- Insurance claims processing
- Pharmacological knowledge
- Data charting
Certification
- CPR Certified
Timeline
Pharmacy Technician
Walgreen's Pharmacy
10.2021 - Current
Service Coordinator
Mejier
11.2020 - 03.2022
Associate of Science - Radiography
Lakeshore College