Erin Summerfield
11124 S.W. 39th CT, Mustang,Oklahoma
Summary
Dynamic professional with a proven track record at Sunkissed Travel, excelling in itinerary planning and leveraging travel industry expertise to enhance client satisfaction. Skilled in managing high-volume environments and demonstrating exceptional geography knowledge. Achieved significant growth at Trademark Exteriors by implementing strategic operational improvements. Expert in customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Independent Travel Agent
Sunkissed Travel
02.2024 - Current
- Arrange travel accommodations for groups, couples, executives, and special needs clients.
- Design personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increase client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provide exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
Director of Operations
Trademark Exteriors
05.2021 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Oversee day-to-day production activities in accordance with business objectives.
- Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Collaborate with senior management to develop and execute long-term corporate goals and objectives.
Education
Criminal Justice
Western Nebraska Community College
Scottsbluff, NESkills
- Itinerary Planning
- Travel industry expertise
- High volume environments
- Geography Knowledge
- Microsoft Office
- Data Entry
- Event Planning
- Critical Thinking
- Relationship Building
- Team Member Collaboration
- Needs Assessment
Timeline
Independent Travel Agent
Sunkissed Travel
02.2024 - Current
Director of Operations
Trademark Exteriors
05.2021 - Current
Criminal Justice
Western Nebraska Community College
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