Taphath Hines
STOCKBRIDGE,GA
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Independent Travel Agent
Jarobele Travel
06.2019 - Current
- Enhanced client satisfaction by providing personalized travel recommendations and itineraries.
- Streamlined booking processes for improved efficiency and reduced errors in reservations.
- Attended industry conferences and networking events regularly to establish valuable connections within the travel community.
- Advised clients on best practices for international travel such as visa requirements passport processing procedures.
- Facilitated smooth group tour operations by coordinating closely with local guides and tour operators.
- Created detailed travel reports for clients outlining their trip itinerary, accommodations, transportation arrangements, and activities.
- Stayed current on industry trends and destination updates to provide accurate information to clients.
- Organized group tours, managing logistics and ensuring seamless travel experience for all participants.
- Conducted thorough research on destinations, accommodations, and attractions to provide well-informed advice to clients.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Provided customers with the best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Senior Travel Advisor
Inteletravel
06.2019 - 12.2019
- Developed strong relationships with key industry partners, resulting in exclusive access to special promotions and offers.
- Managed complex travel itineraries effectively, ensuring smooth and efficient trips for high-profile clients.
- Cultivated loyal clientele through attentive service and expert guidance on all aspects of their travel planning process.
- Organized educational trips for staff members to experience firsthand new products and destination offerings.
- Spearheaded marketing initiatives to expand client base while maintaining high levels of repeat business from satisfied customers.
- Negotiated competitive rates with preferred vendors, optimizing thevalue of travel services offered to clients.
- Led a team of 6 junior advisors, fostering their professional growth through ongoing training and support.
- Implemented 4 streamlined processes for handling customer inquiries and bookings, increasing efficiency within the team.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Advised customers on necessary travel documents and visa requirements to successfully reach a planned destination.
Education
Luxury Travel Advisor Certification - Travel Industry
Inteletravel University
Online09.2019
Skills
- Airline Reservation Systems
- Time management mastery
- Tour Package Creation
- Adventure travel planning
- Group travel coordination
- Expert destination knowledge
- Travel insurance understanding
- Luxury travel specialization
- Global travel regulations
- Itinerary Planning
Certification
- CTC - Certified Travel Counselor
- CTA - Certified Travel Associate
- Disney Training - 2024
- Carnival Certifed Training - 2024
- Licensed CLIA Agent - 2024
Timeline
Independent Travel Agent
Jarobele Travel
06.2019 - Current
Senior Travel Advisor
Inteletravel
06.2019 - 12.2019
Luxury Travel Advisor Certification - Travel Industry
Inteletravel University
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