Dedicated MHT with impressive mental health expertise and Peer Support Specialist certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. Provided compassion and understanding with patients and employees.
Certified Handle with Care, and Verbal Deescalation trainer. Certified Service Excellence Trainer. Assist in setting up and maintaining new protocols across the hospital.