Erin Vliet
Grand Rapids,MI
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable with a strong work ethic.
Overview
11
11
years of professional experience
Work History
Leasing Advisor
Place Property Management
07.2022 - Current
- Collaborated with maintenance teams to resolve tenant issues quickly, ensuring high satisfaction levels.
- Conducted comprehensive market research to understand competitor offerings and adjust rental pricing accordingly.
- Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect's needs.
- Managed online listings on various platforms, ensuring accurate information and prompt response times for inquiries.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
Assembly Specialist
Tekton
12.2021 - 07.2022
- Pull customer and retail orders to ensure accuracy
- Evaluate day to day operations and create ways to increase productivity
- Enhanced assembly efficiency by implementing lean manufacturing techniques and reducing process waste.
Sales Specialist- Millwork
Lowe's
01.2021 - 12.2021
- Greet customers and ascertain what each customer wants or needs
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
Sales Specialist- Kitchen/Cabinets
Lowe's
01.2020 - 12.2020
- Gained knowledge in 20/20 program to assist customers in building their dream kitchen
- Built strong client relationships through consistent communication and effective problem solving.
- Increased sales revenue by developing and implementing strategic sales plans.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Sales Specialist- Flooring
Lowe's
12.2017 - 12.2020
- Excellent customer service skills facilitated the recommendation, selection, and acquisition of merchandise, based on customer requests
- Consistently surpassed sales goal by 10% or more each month
- Mentored and trained new team members in skill development
Paint/Home Decor
Lowe's
05.2013 - 12.2017
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Excellent knowledge with selling programs such as, Genesis, ISST, Project Tool, and IMS
- Mentored other associates
- Made the weekly schedule for my department and addressed any scheduling issues my team had
- Completed Women In Leadership
Bookends/Stocker
Lowe's
08.2012 - 05.2013
- Replenish merchandise on sales floor in a timely fashion
- Worked with my team to unload trucks
- Assisted customers when needed
Education
High School Diploma -
Greenville High School
01.2012
Skills
- Local Market Conditions
- Fair Housing Policies
- Telephone and Email Etiquette
- Goal-oriented mindset
- Professionalism
- Property Management
Key Qualifications
- Ability to lead and motivate a team
- Excellent communication and 'people' skills
- The ability to work under pressure and handle challenging situations
- Confident, driven and enthusiastic
- Decision-making ability and sense of responsibility
- Licensed in operating power equipment
Cover Letter
Hiring Manager, I believe my skills and experience align with the qualifications you are seeking and I am certain that I would make a valuable addition to your team. With more than 9 years of experience in a customer facing environment, I have acquired a wide range of skills. I am familiar with leading a team, implementing promotions, resolving customer complaints, training new hires, and above all, making sure our customers are taken care of. Please review my attached resume for additional details regarding my expertise and achievements. Erin Vliet
Timeline
Leasing Advisor
Place Property Management
07.2022 - Current
Assembly Specialist
Tekton
12.2021 - 07.2022
Sales Specialist- Millwork
Lowe's
01.2021 - 12.2021
Sales Specialist- Kitchen/Cabinets
Lowe's
01.2020 - 12.2020
Sales Specialist- Flooring
Lowe's
12.2017 - 12.2020
Paint/Home Decor
Lowe's
05.2013 - 12.2017
Bookends/Stocker
Lowe's
08.2012 - 05.2013
High School Diploma -
Greenville High School
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