ErinKate Mitchell
Administrative
Charlotte,NC
Summary
Personable and organized individual with a keen eye for detail and a positive, upbeat attitude. Possesses strong communication skills and a solid understanding of office software, including proficiency in Microsoft Office Suite. Capable of enhancing team efficiency through effective coordination and administrative support.
Overview
5
5
years of professional experience
Portfolio
Visual Arts Portfolio Pt. 1
Visual Arts Portfolio Pt. 2
Work History
Sales Consultant
Mary Kay Cosmetics
Charlotte, NC
05.2024 - Current
- Manages personal inventory and oversees business marketing
- Responsible for obtaining and maintaining clientele.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
Substitute Teacher
Sugar Creek Charter School
Charlotte, NC
03.2024 - Current
- Adapts to various classroom settings and teaching styles to sufficiently and effectively teach students of all grade levels
- Communicates effectively with students, teachers, and administration staff on lesson plans and daily schedules
- Performs administrative duties, such as data collection and printing and organizing files.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
Editorial Intern
The City Insight Magazine
Charlotte, NC
03.2022 - 08.2022
- Wrote articles and created content, such as graphics and article format, for the magazine’s Bridal section
- Edited articles for multiple sections of the magazine before being published.
- Participated in weekly meetings with editorial staff to discuss current events, story ideas, and upcoming deadlines.
- Assisted with the planning and execution of editorial calendars to ensure timely publication of materials and maintain consistency across platforms.
- Received constructive feedback from editors on written work; incorporated suggestions into future assignments to continually refine writing abilities.
- Enhanced the overall quality of published materials by identifying and addressing inconsistencies in style, formatting, and tone across all content platforms.
- Enhanced editorial content by proofreading and editing articles for grammar, style, and clarity.
Teacher Assistant
UNC Charlotte
Charlotte, NC
08.2020 - 12.2021
- Carried out data entry tasks for student project grades and graded papers for various English courses.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
- Assisted in developing effective classroom management strategies that fostered an inclusive community where all students felt valued and respected.
- Actively participated in professional development opportunities to stay current with emerging trends in education and improve instructional effectiveness.
- Prepared supplementary lesson materials such as visuals aids, hands-on manipulatives, or interactive games that enhanced student understanding of complex concepts.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
- Developed and implemented engaging lesson plans to keep learner attention.
Sales Associate
Alan Sutton Jewelry
Goldsboro, NC
11.2020 - 01.2021
- Built relationships with customers to encourage repeat business.
- Increased sales by analyzing customer preferences and recommending merchandise while displaying excellent customer service skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Master of Arts - English
The University of North Carolina at Charlotte
August 2022
Bachelor of Arts - English, Technical and Professional
The University of North Carolina
October 2021
Skills
- SKILLS & SOFTWARES
- Microsoft 365
- Google Workspace
- Procreate
- Adobe InDesign
- Canva
- Adaptable
- Event Planning
- Content Creation
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CulturePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k matchWork-life balanceCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Consultant
Mary Kay Cosmetics
05.2024 - Current
Substitute Teacher
Sugar Creek Charter School
03.2024 - Current
Editorial Intern
The City Insight Magazine
03.2022 - 08.2022
Sales Associate
Alan Sutton Jewelry
11.2020 - 01.2021
Teacher Assistant
UNC Charlotte
08.2020 - 12.2021
Master of Arts - English
The University of North Carolina at Charlotte
Bachelor of Arts - English, Technical and Professional
The University of North Carolina
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