Erin L. Clark, RN
Summary
Experienced, compassionate nurse with excellent skills in patient assessments, behavioral health assessments, disease prevention and management and safe medication administration. Maintains accurate records, prioritizes tasks, and delivers quality care to all patients.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Supervisor of Clinical Services
All About You Homecare
05.2023 - Current
- Monitored, analyzed, and corrected staff staff performance : supervises 7 RN case managers and 6 LPN's and the care they provide for 182 patients.
- Developed and implemented strategic plans enabling facility to meet budgetary and quality assurance goals.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Provide ongoing case management to 25 behavioral health and medical patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Represented organization at all community events, answering questions, providing details and giving informative presentations.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Implemented new policies and educated staff on changes.
- Developed and adjusted work schedules for nursing staff.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Implemented ongoing learning strategies such as tutorials, instructional modules, and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assisted in the development and implementation of a revised behavioral health note which assists the nurse to capture a streamlined, comprehensive behavioral health assessment.
- Monitors compliance with current homecare standards and conditions of participation.
- Review of all orders, plan of care documents for accuracy prior to implementation.
- Ensures timely submission of all OASIS Documentation per CMS guidelines.
- Proficient in Medicare, Private Insurance and Medicaid Guidelines.
- Communicates with physician's for all supporting documentation required for billing and reimbursement. Monitors timely submission of Advanced Beneficiary Notices for all dually eligible patient's agency wide to ensure timely billing.
- Knowledgeable ICD-10 Codes / OASIS coding utilized for billing and reimbursement.
- Monitors electronic referral sources including EPIC and AllScripts.
- Processes intake referrals and schedules staff accordingly.
- Communicates with the healthcare team to ensure patient receives all care indicated.
- On call for agency 80 hours per week, covering a census of 400-425 patients to triage all medical and behavioral health emergent issues.
Clinical LPN Operations & Compliance Manager
All About You Homecare
03.2017 - Current
- Provides oversight and supervision of field staff daily in all aspects of homecare operations and compliance.
- Monitors compliance with current homecare standards and conditions of participation.
- Ensures timely submission of all OASIS Documentation per CMS guidelines.
- Proficient in Medicare, Private Insurance and Medicaid Guidelines.
- Communicates with physician's for all supporting documentation required for billing and reimbursement. Monitors timely submission of Advanced Beneficiary Notices for all dually eligible patient's agency wide to ensure timely billing.
- Knowledgeable ICD-10 Codes / OASIS coding utilized for billing and reimbursement.
- Monitors electronic referral sources including EPIC and AllScripts.
- Processes intake referrals and schedules staff accordingly.
- Communicates with the healthcare team to ensure patient receives all care indicated.
- Audits Medication Administration Records & Narcotic Control Sheets for accuracy.
- Proficient in Microsoft Office, Google Workspace, Excel Spreadsheets,Homecare Homebase, Riversoft Office, and Paylocity.
- Supervises the medical record department and reception agency wide.
- Serves as a Liaison within the community.
- Completes in-home visits for patients with mental health diagnosis, substance use disorder and co morbid medical conditions under the direction of the RN in compliance with the state's Nurse Practice Act.
Home Health LPN
Gentiva Home Healthcare
06.2013 - 03.2017
- Provides professional nursing services under the direction of a RN in compliance with the state's Nurse Practice Act.
- Provides care to individuals with mental health diagnosis and substance abuse issues.
- Administers medications per MD orders.
- Identifies and reports any unsafe situations and/ or behavioral crisis to the proper authorities to maintain patient and community safety.
- Confers with the RN supervisor regarding changes needed in the Plan of Care.
- Accepts verbal orders from physicians.
- Utilizes a systemic, individualized goal / outcome driven approach in implementing the nursing plan of care.
- Provides ongoing education to patient and/ or patient caregiver regarding current med regime, diagnosis, crisis plan, and the importance of medication compliance in a home care setting.
- Prepares, submits and maintains documentation required.
Program Coordinator
Community Residences Inc.
07.2012 - 06.2013
- Coordinate, facilitate and assist in the IP process for adults with a diagnosis of Intellectual Disability.
- Audit case records to ensure accuracy, thoroughness and compliance to established agency and State and Federal Regulations and policies; direct supervision and management of 3 group home managers and approximately 20 residential instructors; Monitor client finances per Agency Policy.
- Complete documentation and present information for PRC / HRC reviews.
- Responsible for one 4 bed ICF/ID group home and two 6 bed ICF/ID group homes.
LPN Health Coordinator
Community Residences, Inc.
09.2008 - 07.2012
- Assist the Program RN by providing data and input for individual nursing care plans in a variety of settings for adults with a diagnosis of Intellectual Disability.
- Supported by RN by communicating observations and persons response to treatment.
- Monitor physical, medical, and behavior changes in the individual.
- Monthly auditing in the Medication Administration Record; training and delegation to the unlicensed staff under RN direction.
- DDS Authorized LPN; responsible for annual and recertification on site practicum for non-licensed medication certified staff.
LPN Mentor / Residential Instructor
Community Residences, Inc.
06.2005 - 09.2008
- Worked under the direction of the Program RN and the Program Manager to maintain the health, safety and well-being of developmentally disabled residents in a residential facility.
- Tasks included gastrostomy feeding, oxygen therapy, manual chest percussion, medication administration, oral, tracheal, and endotracheal suctioning.
- Implemented and carried out programs to involve clients to the best of their ability in everyday skills.
LPN
Charlotte Hungerford Hospital
09.2002 - 05.2005
- Trained in ACLS, BLS and basic rhythm interpretation.
- IV certified.
- Monitoring of telemetry patients immediately following cardiac events.
- Pre and Post-Op Care for orthopedic, urological and general surgery procedures.
CNA
Highland Acres Nursing And Rehabilitation Center
01.2001 - 07.2002
- Provided care to clients with Alzheimer's disease.
- Assisted with all aspects of daily living.
CNA
Valerie Manor Nursing Home
01.2000 - 01.2001
- Cared for individuals with Alzheimer's disease in a Nursing Home setting.
- Assisted with all aspects of daily living.
Pharmacy Technician
Sharon Hospital
01.1999 - 01.2000
- Worked under the direct supervision of the Pharmacist.
- Responsible for filling patient medications per MD order,delivering to the appropriate floor and ensuring the patient was properly billed. Prepared IV infusions, including antibiotics, chemotherapy and TPN.
- Responsible for reordering medications for the department.
Pharmacy Technician
CVS Pharmacy
01.1998 - 01.1999
- Prepared medications for customers under the supervision of a Pharmacist.
- Communicated with MD's.
- Assisted in re ordering of medications for the department.
Education
Associate of Science - Nursing
Excelsior University
Albany, NY03.2023
Licensed Practical Nurse -
Columbia- Greene BOCES
Hudson, NY07.2002
CNA Certification -
Naugatuck Valley Community College
Waterbury, CT06.2000
High School Diploma -
Lewis S. Mills High School
Burlington, CT06.1999
Skills
- Safety Measures
- Direct Supervision
- Task Delegation
- Patient Triaging
- Multi-Tasking and Prioritization
- Chronic Disease Management
- Medication Administration
- Regulatory Requirements
- Behavioral Assessment
- Healthcare Management
- Time Management
- Organizational Skills
- Patient Care
- Case Management
- Employee Supervision
- Problem-Solving
Certification
Current CPR Certification
Psychiatric Review Board Certified
Additional Information
Litchfield County Opiate Task Force
Task Force Member
03/2017-Present
Colebrook School PTO
President
06/2014- 06/2017
Board Member
09/2012-05/2014
Colebrook School Health & Wellness Committee
Parent representative
09/2013 - 09/2017
Licenses
State of Connecticut RN License. Expires 12/2024.
References
Personal and professional references available upon request.
Timeline
Supervisor of Clinical Services
All About You Homecare
05.2023 - Current
Clinical LPN Operations & Compliance Manager
All About You Homecare
03.2017 - Current
Home Health LPN
Gentiva Home Healthcare
06.2013 - 03.2017
Program Coordinator
Community Residences Inc.
07.2012 - 06.2013
LPN Health Coordinator
Community Residences, Inc.
09.2008 - 07.2012
LPN Mentor / Residential Instructor
Community Residences, Inc.
06.2005 - 09.2008
LPN
Charlotte Hungerford Hospital
09.2002 - 05.2005
CNA
Highland Acres Nursing And Rehabilitation Center
01.2001 - 07.2002
CNA
Valerie Manor Nursing Home
01.2000 - 01.2001
Pharmacy Technician
Sharon Hospital
01.1999 - 01.2000
Pharmacy Technician
CVS Pharmacy
01.1998 - 01.1999
Associate of Science - Nursing
Excelsior University
Licensed Practical Nurse -
Columbia- Greene BOCES
CNA Certification -
Naugatuck Valley Community College
High School Diploma -
Lewis S. Mills High School
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