ERIN L KUDLACEK
Scottsdale,AZ
Summary
Outgoing Professional Hospitality Ambassador & Licensed Cosmetologist with history and experience in daily operations from open to close in fast paced high end to luxury environments. Adapts easily to working as a team or autonomously to meet & hopefully exceed guests/clients experiences. Doing so by listening, observing and communicating clearly to provide the highest level of service & experience at all times.
Overview
2027
2027
years of professional experience
Work History
Cocktail Server/Barback & Support
The Farnam Autograph Collection
Omaha, NE
- Delivered attentive cocktail service to guests while maintaining polished Autograph Collection hospitality standards.
- Suggested cocktails, wine, and spirits to support beverage sales and guest satisfaction.
- Processed food and beverage orders accurately through point-of-sale systems.
- Coordinated with bar and kitchen teams to ensure timely service during peak periods.
- Maintained clean, fully stocked service stations, tables, and glassware throughout shift operations.
- Provided continuity to all outlets during high volume, on property or local events.
- Adhered to hotel service standards, alcohol safety practices, and responsible beverage service requirements.
Owner/Designer
Hair by Erin
Omaha, NE
2006 - Current
- Provide high end quality salon services in a welcoming, professional & inviting environment.
- Ensure above expected client visit during every appointment.
- Developed client relationships through consultations, service customization, and follow-up communication.
- Keep track of purchasing and/or ordering all professional and retail inventory.
- Daily monthly and annual bookkeeping/accounting.
- Self promoting including marketing via social engagements & social media to gain referrals for new & future clientele.
- Managed scheduling, bookings, and daily workflow to maintain efficient appointment flow.
Co-Owner/Designer/Manager/Trainer
Hair Color Experts/HCX
Omaha, NE
2003 - 01.2006
- Partnered in franchise from inception to turn key.
- Received formal franchisee training in all salon business aspects including HR, marketing finance as well as receiving top of industry hands on expert training and education.
- Cultivated, interviewed and hired team of stylists and support staff.
- Oversaw hair color consultations, ensuring customized formulas matched client expectations and stylist recommendations.
- Monitored product inventory, ensuring availability of color lines, developers, and salon supplies.
- Directed and managed salon operations, aligning service standards with Hair Color Experts brand expectations.
Education
High School Diploma -
Benson High School
Omaha, NELicensed Cosmetologist - NE Department of Health Licensed Cosmetologist
Xenon I'ntl
Omaha, NESkills
- Operations in fast paced environments
- Multitasking
- Managing & scheduling according to traffic patterns
- Engaged while working
- Time management
- High end customer service
- Attention to detail
- Client outreach & promotion
- Public & Consumer relations
Timeline
Cocktail Server/Barback & Support
The Farnam Autograph Collection
Owner/Designer
Hair by Erin
2006 - Current
Co-Owner/Designer/Manager/Trainer
Hair Color Experts/HCX
2003 - 01.2006
High School Diploma -
Benson High School
Licensed Cosmetologist - NE Department of Health Licensed Cosmetologist
Xenon I'ntl