Erinn Berry Elliott
chicago,IL
Summary
Dynamic and detail-oriented professional with extensive experience as a School Clerk at CPS / Harlan Community Academy. Proven ability in managing student enrollment and attendance while delivering exceptional customer service. Skilled in professional telephone etiquette and adept at maintaining organized filing systems, ensuring efficient administrative operations.
Overview
12
12
years of professional experience
Work History
School Clerk
CPS / Harlan Community Academy
01.2019 - Current
- Monitored and maintained Attendance daily
- Organized and managed school records, student documentation, and administrative communications.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Maintained daily attendance record of students in school.
- Kept in contact with parents and updated regarding child's progress and attendance. Enrolled students, and homeless Program Coordinator
- Scheduled Home Visits
- Scheduled parent conferences
Crossing Guard
City of Chicago
05.2018 - 01.2019
- Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
- Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
- Assisted in emergency situations, providing first aid when necessary and contacting emergency services as needed.
- Enhanced community relations by courteously interacting with parents, students, and staff on a daily basis.
Office Manager
Gatling's Funeral Home
02.2013 - 04.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
No Degree - Medical Anthropology
Olympic College
Chicago, IL11-2003
General Studies
Tilden Career Academy
Chicago, IL07-1999
Skills
- Professional telephone etiquette
- Reception duties
- Scheduling appointments
- Filing systems
- Enrollment
- Attendance Lead
- Scheduling Substitutes
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of 12 in the development of the Leadership Team
- Collaborated with team of 18 in the development of Behavioral Health Team.
- Documented and resolved Attendance issues which led to 80% or better results
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
School Clerk
CPS / Harlan Community Academy
01.2019 - Current
Crossing Guard
City of Chicago
05.2018 - 01.2019
Office Manager
Gatling's Funeral Home
02.2013 - 04.2017
No Degree - Medical Anthropology
Olympic College
General Studies
Tilden Career Academy
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