Summary
Overview
Work History
Education
Skills
References
Timeline
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Erinn Crockett

Fontana,CA

Summary

Hardworking administrative professional offering great people skills, organized file management as well as knowledge of departmental procedures and practices. Confident in the ability to perform above standard clerical support duties.

Overview

17
17
years of professional experience

Work History

Emergency Room Unit Secretary

Pomona Valley Hospital
Pomona, CA
10.2016 - Current
  • Coordinate and perform patient admissions, transfers and discharges.
  • Create and maintain accurate and confidential patient files according to regulatory mandates.
  • Help patients complete paperwork and explain processes and procedures.
  • Adhere to HIPAA requirements to safeguard patient confidentiality.
  • Appointment management, billing and administration tasks to streamline workflow.

Independent Living Speacialist

Center for Independent Life
Claremont, CA
09.2015 - 10.2016

· Working with various populations

· Answering Calls

· Imputing Claims

· Sorting Medical Documents

· Interviewing Consumers

· Using various software related to business

· Working one on one with both disabled and non-disabled people

Receptionist

Alvarado Manufacturing Company
Chino, CA
05.2011 - 11.2014
  • Answer telephones
  • Filing, data entry, order taking, and customer service
  • Work the switchboard
  • Turnstile testing

Clerk/Cashier

CVS
San Dimas, CA
12.2006 - 02.2011
  • Responsible for providing excellent customer service by assisting customers with their shopping needs, answering customer service inquiries, and resolving customer issues
  • Complete customer transactions on the cash register
  • Ensure the appearance of the store is pleasing to the customer
  • Price merchandise utilizing price guns
  • Worked in warehouse, stock store shelves and end-caps with merchandise when it is delivered to the store
  • Answer the telephone using the appropriate greeting
  • Maintain check-out area, fill register supplies, bags, wipe counter tops

Education

High School Diploma -

San Dimas High School
01.2008

Skills

  • Critical Thinking
  • Problem-Solving
  • Appointment Scheduling
  • Customer Service
  • Processing a Variety of Documents/Maintaining Files
  • Preparing Letters, Reports, Invoices and Other Documents
  • Data Entry

References

References available upon request

Timeline

Emergency Room Unit Secretary

Pomona Valley Hospital
10.2016 - Current

Independent Living Speacialist

Center for Independent Life
09.2015 - 10.2016

Receptionist

Alvarado Manufacturing Company
05.2011 - 11.2014

Clerk/Cashier

CVS
12.2006 - 02.2011

High School Diploma -

San Dimas High School
Erinn Crockett