Erin Nikki Batista
Turlock,CA
Summary
Focused Key Holder committed to driving top-level performance and quality service. Enthusiastic and quick-learning with proven history of bringing value to projects. Supports and prepares team to balance guest experience with necessary operational tasks.
Overview
5
5
years of professional experience
Work History
Bartender/Lead Key Holder
Grays Tavern
Turlock, California
11.2024 - 11.2025
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed daily bar operations, ensuring efficient workflow and customer satisfaction.
- Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
Bartender
La Parrilla Restaurant
Modesto, California
06.2024 - 11.2025
- Mixed cocktails and served beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of the bar area during service hours.
- Assisted customers with drink selections and provided recommendations.
- Collaborated with kitchen staff to coordinate food and drink orders.
Loan Officer
Excel Mortgage & Realty
Turlock, CA
09.2020 - 08.2024
- Developed and maintained relationships with potential customers to increase loan business.
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Assisted in the development of new products and services for loan customers.
- Interacted with underwriters, appraisers, title companies. during the processing of a loan application.
- Provided customer service support throughout the entire process from application through closing.
Key Holder/Bartender/Food Server
Toscana's Ristorante
Turlock, CA
11.2022 - 06.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided drink suggestions to customers based on their preferences.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured store was opened and closed in a timely manner according to company policies.
Server
Memos Cocina & Tequila Bar
Turlock, CA
04.2021 - 03.2022
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new employees to perform duties.
Education
High School Diploma -
Central Valley High School
Ceres, CA06-2020
Some College (No Degree) - Nursing
Merced College
Merced, CASkills
- Customer Service
- Cash Handling Accuracy
- Training and mentoring
- Personable
- POS operation
- Opening and closing coordination
- Alcohol compliance
Timeline
Bartender/Lead Key Holder
Grays Tavern
11.2024 - 11.2025
Bartender
La Parrilla Restaurant
06.2024 - 11.2025
Key Holder/Bartender/Food Server
Toscana's Ristorante
11.2022 - 06.2024
Server
Memos Cocina & Tequila Bar
04.2021 - 03.2022
Loan Officer
Excel Mortgage & Realty
09.2020 - 08.2024
High School Diploma -
Central Valley High School
Some College (No Degree) - Nursing
Merced College