Summary
Overview
Work History
Education
Skills
Timeline
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Eris Wilson

Norwalk,CA

Summary

Highly motivated recent high school graduate with exceptional customer service, multitasking, and time management abilities. Committed to delivering outstanding and memorable experiences for every customer.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

2ndbysecondcpr
Norwalk
01.2023 - 07.2024
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed positive relationships with customers through friendly interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided prompt and accurate responses to customer queries via phone, email, and chat.

Front Office Receptionist

luxe beauty and wellness
Bellflower
02.2022 - 01.2023
  • Received payments from customers and processed credit card transactions accurately.
  • Checked visitor identification before allowing access to restricted areas.
  • Updated employee contact list regularly.
  • Ensured that front desk area was well organized at all times.
  • Greeted customers and visitors in a professional manner.
  • Provided excellent customer service to all guests.

Education

High School Diploma -

Lynwood High School
Lynwood, CA
06-2024

Skills

  • Complaint resolution
  • Appointment Scheduling
  • Dispute Resolution
  • Critical Thinking
  • Store maintenance
  • Credit card payment processing
  • High-energy attitude
  • Customer Service
  • Active Listening
  • Adaptive team player

Timeline

Customer Service Representative

2ndbysecondcpr
01.2023 - 07.2024

Front Office Receptionist

luxe beauty and wellness
02.2022 - 01.2023

High School Diploma -

Lynwood High School

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Eris Wilson