Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erisa Koci

Clearwater,FL

Summary

  • Energetic Coordinator / Receptionist , offering wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments.
  • Hardworking, educated and willing to go extra mile to complete tasks.
  • Speaking fluently 4 different languages , english, french, albanian , italian.
  • Dynamic Dental Receptionist with experience managing front desk operations for heavily trafficked offices. Collaborative team member, maintaining positive communication and friendly nature.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
  • Hardworking and passionate, willing to achieve all my objectives in dentistry field.

Overview

4
4
years of professional experience

Work History

Dental Receptionist / Patient Coordinator

Elite Dental
07.2021 - 11.2023
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Coordinating care for a large number of patients (200 per day) while collaborating with multiple doctors (10).

Dental Laboratory Coordinator

Brianza Dent
01.2021 - 06.2021
  • Coordinated the lab inventory management and maintained supplies, lab ware and instrument.
  • Coordinated daily activities between doctors and technicians, working directly with them.
  • Coordinated with dental technicians, ensuring timely completion of prosthetics (such as crowns, bridges, dentures), and maintaining quality standards.
  • Tracked orders for dental materials.
  • Managed deadlines and prioritized urgent cases.

Dental Office Manager

Impladental Albania
02.2020 - 01.2021


  • Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
  • Contacted and presented to the patients abroad our services .
  • Implemented marketing strategies to attract new patients.


Education

Bachelor of Science - Chemistry And Food Technology

Faculty of Natural Sciences
Tirana, Albania
10.2016

Skills

  • Employee Scheduling
  • Office Opening and Closing
  • Patient Scheduling
  • Appointment Scheduling
  • Collaboration and Teamwork
  • Medical Terminology

Languages

Albanian
Native or Bilingual
English
Full Professional
French
Full Professional
Italian
Full Professional
Spanish
Elementary

Timeline

Dental Receptionist / Patient Coordinator

Elite Dental
07.2021 - 11.2023

Dental Laboratory Coordinator

Brianza Dent
01.2021 - 06.2021

Dental Office Manager

Impladental Albania
02.2020 - 01.2021

Bachelor of Science - Chemistry And Food Technology

Faculty of Natural Sciences

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Erisa Koci