Detail-oriented candidate with hands-on experience in patient scheduling and medical documentation. Engages with patients to provide education on health management while collaborating effectively with medical staff. Focused on practical learning and contributing to healthcare environments.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Diabetes & Endocrinology Specialists of El Paso
3080 Joe Battle Blvd Suite A El Paso, Tx 79938
03.2026 - 05.2026
Assisted with patient intake and documentation, ensuring accurate record-keeping and efficient workflow.
Supported physicians during examinations by preparing instruments and managing patient inquiries effectively.
Educated patients on diabetes management, enhancing understanding of treatment plans and lifestyle changes.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collaborated with healthcare team members to streamline processes and enhance overall patient care experience.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Measured patient pulse oximetry.
Collected and documented patient medical information such as blood pressure and weight.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Customer Service Representative
FEMA
1001 19th Street N, Suite 10 Arlington VA 22209
09.2024 - 03.2025
Provided timely assistance to clients, addressing inquiries and resolving issues efficiently.
Utilized FEMA systems to document customer interactions and track service requests accurately.
Engaged in ongoing training programs to increase knowledge of emergency management practices.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Financial Data Analyst
Vanguard
Work From Work
06.2022 - 09.2022
Ensured data accuracy through regular audits and validation processes.
Improved financial reporting accuracy by implementing advanced data analysis techniques and tools.
Developed financial models to assess potential investments and identify potential risks.