I am responsible for registering and verifying patient’s demographics, collecting specimens through venipuncture and maintaining the correct order of draw
I collect and process Urine/Stool samples as well
I process and package specimens to get shipped out to the main laboratory.
Medical Receptionist
ExpressCare Urgent Care Centers
11.2022 - 06.2023
I registered and verified patients’ demographics
I shared knowledge of insurance authorizations and billing requirements with them, also collecting co-pays, deductibles, and co-insurance
I communicated effectively both orally and personally demonstrating tact while handling patients
I answered and transferred calls to appropriate areas, and became proficient in date entry into Experity (EMR).
Phlebotomist/Lab Technician
Luminis Health
12.2019 - 11.2022
I performed venipuncture on over 1,000+ patients at this clinic
I understood and followed PPE requirements and OSHA regulations
I improved patient experience by explaining the collection process and providing quality care performing correct order of draw and prioritizing stat testing
I was responsible for the delivery of specimens to the correct departments, utilization of data entry through EPIC (EMR), and specimen preparation for processing in the laboratory
I performed urinary dipsticks, split specimens, and blood cultures.
Education
Degree not completed -
Anne Arundel Community College
12.2022
Old Mill High School
06.2019
Skills
Epic & EMR Systems - 5 years
Data Entry - 7 years
Customer service - 7 years
Hospital Experience - 5 years
Proficient in recording medical records & vital signs