Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Veronica Polanco

Rahway,NJ

Summary

Highly-skilled phlebotomist with 10 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Phlebotomist

LabCorp
12.2022 - 02.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Phlebotomist

PREMIER MEDICAL
01.2021 - 01.2022
  • Traveling to specified locations to draw blood samples as required
  • Gathering mandatory information from patients and verifying their identities
  • Disinfecting extraction sites
  • Locating suitable veins and extracting blood samples using clean needles.

Medical Assistant

NjHeart
08.2020 - 01.2021
  • Check out patients and perform vitals, answer phones also greet patients
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.

Phlebotomist

FOREVER YOUNG
06.2019 - 03.2020
  • Perform blood draw on patients, answering phones, checking in and checking out patients
  • Perform vitals, inventory
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Phlebotomist

CSL Plasma
08.2018 - 01.2019
  • Perform vitals, drawing patients blood and also attaching patient to machine for plasma
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.

Phlebotomist

Accurate Diagnostic Laboratory
12.2014 - 01.2015
  • Work directly with patients by obtaining blood specimens through venipuncture and/or finger sticks, and prepare specimens for transport and laboratory testing.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.

Education

High school diploma -

Linden High School
Linden, NJ
06.2012

Certificate - Medical Assistant/ Phlebotomy

Everest Institute
South Plainfield, NJ
09.2015

Skills

  • Patient Care
  • Experience Administering Injections
  • EMR Systems
  • Phlebotomy
  • Venipuncture
  • Vital Signs
  • Laboratory Experience
  • Triage
  • Medical Imaging
  • Medical Records
  • Medical Scheduling
  • Medical Office Experience
  • Transcription
  • Conversant in Basic Spanish; Strong verbal communication skills, flexibility, and team-orientation
  • CPR, HIPAA, and OSHA Certified Positive, friendly attitude, enjoy helping people Typing speed of 55-70 words per minute; computer skills such as MS Office and Claim Gear Willingness to learn and carry out a variety of new tasks and assist other staff where needed (5 years)
  • Hospital Experience
  • Clerical Experience
  • Insurance Verification
  • Anatomy Knowledge
  • Epic
  • Customer service
  • Blood sampling
  • Specimen collection / processing
  • Travel planning
  • Typing
  • HIPAA
  • Driving
  • Laboratory experience
  • Patient care
  • Communication skills
  • Hospital experience
  • Vital signs
  • EMR systems
  • Medical terminology
  • Medical records
  • Order of draw
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA Compliance
  • Blood collection techniques
  • Communication abilities
  • Patient confidentiality
  • Venipuncture Expertise
  • Specimen labeling procedures
  • Data Entry
  • Pediatric phlebotomy

Certification

  • Driver's License
  • CPR Certification
  • Certified Phlebotomy Technician
  • Certified Medical Assistant

Timeline

Phlebotomist

LabCorp
12.2022 - 02.2024

Phlebotomist

PREMIER MEDICAL
01.2021 - 01.2022

Medical Assistant

NjHeart
08.2020 - 01.2021

Phlebotomist

FOREVER YOUNG
06.2019 - 03.2020

Phlebotomist

CSL Plasma
08.2018 - 01.2019

Phlebotomist

Accurate Diagnostic Laboratory
12.2014 - 01.2015

High school diploma -

Linden High School

Certificate - Medical Assistant/ Phlebotomy

Everest Institute

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Veronica Polanco