Erlon Perez
Houston,TX
Summary
NMLS: 1949526
Well-versed auto loan officer with knowledge of products and customer engagement strategies. Adept at developing and utilizing and effective network of lenders, negotiating terms with clients and getting profitable results for the company. Specializes in closing auto loans with GAP, Warranty and Single credit/ Single life and disability insurance for lender protection.
Overview
10
10
years of professional experience
Work History
Financial Service Representative
United Community Credit Union
01.2023 - Current
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Recommended loan approvals and denials based on customer loan application reviews.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Efficiently closed Auto Loans with Gap and Warranty
Relationship Banker
TRUIST
07.2022 - 01.2023
- Presented new and additional products and services to existing customers.
- Submitted loan applications to underwriter for verification and recommendations.
- Collected data from customers such as assets, salaries, debts and employment status.
Loan Officer
C-E Federal Credit Union
06.2020 - 07.2022
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Assisted senior-level credit officers with complex loan applications.
- Reviewed and edited loan agreements to promote efficiency and accuracy.
- Maintained strict confidentiality of bank records and client information.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Vehicle Title release.
- Sign and release checks up to 50,000.00.
- Set record for Effectively Sold GAP policy to Auto loans in Fauna Branch.
Manager
ACE Cash Express
12.2016 - 01.2020
- Explained very technical financial information to applicants in easy to understand language.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
- Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
Customer Service Representative
Ez Money Co
03.2014 - 01.2015
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
Education
High School Diploma -
Hastings High School
Houston, TXAssociate of Arts - Nutrition
Houston Community College
Houston, TXLoan Originator
Champions School of Real Estate
HoustonSkills
- Average Auto loan's closing rate of 87% with an average revenue of 5 Million per year
- Bilingual Spanish/English
- Exceptional customer service
- Sales Goals
- Account Documentation
- Negotiation Skills
Certifications
- TX SML SAFE: Texas Law and Practice
- SAFE Comprehensive Mortgage Loan Originator Fundamentals
Timeline
Financial Service Representative
United Community Credit Union
01.2023 - Current
Relationship Banker
TRUIST
07.2022 - 01.2023
Loan Officer
C-E Federal Credit Union
06.2020 - 07.2022
Manager
ACE Cash Express
12.2016 - 01.2020
Customer Service Representative
Ez Money Co
03.2014 - 01.2015
High School Diploma -
Hastings High School
Associate of Arts - Nutrition
Houston Community College
Loan Originator
Champions School of Real Estate
Similar Profiles
Brandon ConnellyBrandon Connelly
Financial Services Representative at United Community Credit UnionFinancial Services Representative at United Community Credit Union
Karina RangelKarina Rangel
Teller Supervisor at Texas Bay Credit UnionTeller Supervisor at Texas Bay Credit Union
Jaelynn BaileyJaelynn Bailey
Personal Banker at First Community Bank Credit UnionPersonal Banker at First Community Bank Credit Union