Erminie Angel Shelton
Sales Assistant
Richland,WA
Summary
Reliable and organized employee seeking Sales Assistant position in a fast paced setting. Offering excellent communication and good judgment. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Flexible with scheduling and available to work all retail hours.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Counter Manager, Kiehl's
MACY'S
Kennewick, WA
05.2016 - 03.2020
- Train, coached and motivated beauty advisor product application. Spa facial training utilizing proper hygienic skincare and correct color typing in makeup application.
- Book and schedule special events, spa facial treatments, face-to-face and product launch.
- Upsell product line to enhance and show customer complete advantages that exceeds customer experience
- and join reward programs.
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires, and join reward programs.
Assistant Property Manager
Pinnacle, American Management Svc's
Seattle, WA
01.2006 - 12.2007
- Accounting functions bookkeeper of fees, rents, & deposits with Yardi, Onesite, Vendor, AMSI weekly/monthly reports
- Meet & greet prospective residents
- Conduct monthly market analysis reports, conduct application screening & background screenings for approval, Ensure & verify lease files are complete, and all entries correct items posted.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Complied with state landlord/tenant statutes following Fair Housing laws of Washington state
- Brought property from 68% occupied to 98% through Redevelopment asset project, mid-high rise to condo conversion
Counter Manager Laura Mercier
Nordstrom's– Alderwood Mall
Lynnwood, WA
12.2006 - 10.2007
- Train, coached and motivated 4 beauty advisors product application. Spa facial training utilizing proper hygienic skincare and correct color typing in makeup application while upsell product line to exceed customer shopping experience.
- Book and schedule special events, Presale, Spa facial treatments, Face-to-Face, and Product launch
- Consistently exceeded both Net daily and Monthly sales goals, increased sales by 10%
- Freelance artistry position while working property management, second job throughout Pacific NW Nordstrom events.
Counter Manager
Nordstrom's Laura Mercier, Alderwood Mall
Seattle, WA
09.2005 - 02.2006
- Train, coached and motivated 4 beauty advisors product application. Spa facial training utilizing proper hygienic skincare and correct color typing in makeup application.
- Book and schedule Special Events, Spa facial treatments, Face-to-Face and product launches
- Upsell products that enhance, meets and exceed customer shopping experience
- Consistently increased both Net daily and Monthly sales by 10%
- Freelance artistry at all Nordstrom's throughout Pacific NW Region.
- Communicated regularly with vendors, planners, distributors and buyers regarding stock needs, customer preferences and special events
Lead Leasing Consultant
Equity Residential Properties
Seattle, WA
04.2000 - 08.2005
- Answer incoming calls, schedule & tour new prospective residents
- Perform entry, correspondence, & email functions within corporate web-communications, prepare move-in lease documents, collect demographic analysis for weekly reports, Post in-print and post online Ads in Craig's list, For Rent Magazine & corporate onsite listings weekly, ensuring accurate and compliant under Fair Housing Laws of Washington State
- Screen/qualify prospective residents background employment, credit & criminal check. Prepare all lease documentation
- Held high approval rating and maintained customer loyalty with top-notch service.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates 38%
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates
Education
Medical Billing And Coding Specialist
Allied Training Systems Vocational Training
Spokane, WA 07.2013 - 09.2014
Action Selling (Advanced Aflac Selling Certified)
Equity Residental Properties Inc., University
Corporate 07.2005 - 09.2005
Executive Secretary Word Processing Program
Lake Washington Institute of Technology
Kirkland, WA 02.1983 - 06.1984
Skills
Microsoft Office Suite, Word, Access, Excel, Outlook, PowerPoint Windows XP, QuickBooks, Internet Explorer, Customer Service, Business Math
undefinedAdditional Information
- Professional references and transcripts available upon request
Timeline
Counter Manager, Kiehl's
MACY'S
05.2016 - 03.2020
Medical Billing And Coding Specialist
Allied Training Systems Vocational Training
07.2013 - 09.2014
Counter Manager Laura Mercier
Nordstrom's– Alderwood Mall
12.2006 - 10.2007
Assistant Property Manager
Pinnacle, American Management Svc's
01.2006 - 12.2007
Counter Manager
Nordstrom's Laura Mercier, Alderwood Mall
09.2005 - 02.2006
Action Selling (Advanced Aflac Selling Certified)
Equity Residental Properties Inc., University
07.2005 - 09.2005
Lead Leasing Consultant
Equity Residential Properties
04.2000 - 08.2005
Executive Secretary Word Processing Program
Lake Washington Institute of Technology
02.1983 - 06.1984
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