Ernan Cortez Jr
Elk Grove,CA
Summary
Collaborative manager with talents for team building, motivating, as well as excellent customer relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Manager
E&S Logistics Inc
12.2016 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Delivered packages to customer doorsteps and business offices when short staffed.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
MBA -
California State University - Sacramento
Sacramento, CA08.2023
Bachelor of Science - Business Administration
California State University - Sacramento
Sacramento, CA05.2022
Skills
- Time Management
- Operations Oversight
- Management Training
- Dependable and Responsible
- Teamwork and Collaboration
- MS Office
- Active Listening
- Team Leadership
- Bilingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
E&S Logistics Inc
12.2016 - Current
MBA -
California State University - Sacramento
Bachelor of Science - Business Administration
California State University - Sacramento
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