Ernest Adu-Gyamfi
Winchester,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Professional Manager
Direct Demo
02.2023 - Current
- Streamlined sales processes, enhancing team efficiency and productivity.
- Organized successful trade show exhibits to showcase products/services and generate new leads in target markets.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to foster customer satisfaction.
- Increased average deal size by upselling existing clients on additional products/services tailored to their specific needs.
- Exceeded quarterly sales targets through effective territory management and consistent follow-up with clients.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Managing Owner
Adu Cleaning LLC
07.2010 - Current
- Led organizational restructuring efforts focused on adapting to changing market conditions while maintaining a strong competitive position within the industry sector served by the company.
- Mentored and developed high-potential employees to assume leadership roles within the organization, ensuring a strong pipeline of future leaders.
- Implemented comprehensive employee training programs, contributing to increased job satisfaction and productivity levels.
- Developed and implemented successful marketing strategies, leading to significant growth in new clients and overall revenue.
- Managed a high-performing team of professionals, fostering a positive work environment that encouraged collaboration and innovation.
Sales Marketer
Coca-Cola
03.2022 - 01.2023
- Collaborated with product development teams to incorporate client feedback into new offerings, resulting in more relevant and appealing solutions for the target audience.
- Developed compelling sales presentations for increased client engagement and conversion rates.
- Expanded market share in previously untapped regions by conducting thorough research on local industries'' needs before developing customized solutions that addressed their unique challenges.
- Championed a culture of continuous improvement within the sales department, motivating team members to consistently strive for excellence and exceed targets.
- Created comprehensive sales training materials that enhanced team productivity by reinforcing best practices in closing deals efficiently.
- Exceeded targets consistently, pursuing multiple prospecting avenues to keep leads and sales high.
Appliance Sales Specialist
Lowes
07.2010 - 02.2022
- Meticulously maintained the appliance showroom to provide an inviting and professional environment for clients.
- Boosted sales by effectively showcasing appliance features and benefits to customers.
- Streamlined the sales process for increased efficiency and better client experience.
- Educated customers on appliance installation processes and maintenance techniques for optimal performance over time.
- Facilitated successful delivery of appliances by coordinating logistics between warehouse staff, delivery drivers, and customers.
- Addressed customer concerns promptly, demonstrating empathy while providing effective solutions that retained business relationships.
- Mentored junior colleagues in developing advanced selling skills which contributed towards overall improvements in team performance.
Education
Associate of Arts - Social And Philosophical Foundations of Education
Bluegrass Community And Technical College
Lexington, KY05.2016
Associate of Science - Social Sciences
Bluegrass Community And Technical College
Lexington, KY05.2016
Bachelor of Social Science - Youth Development And Community Support
University of Ghana
Ghana, ACCRA06.2000
Skills
- Strong Work Ethic
- Reliability
- Adaptability/Flexibility
- Professionalism
- Effective Communication
- Multitasking Abilities
- Conflict Resolution
- Analytical thinking
- Cultural Competency
- Youth Mentoring
- Positive Reinforcement
- Crisis/Volunteer Management
- Community Outreach
- Motivational Speaker & More
Certification
- PT - Phlebotomy Technician
Accomplishments
- Effectively helped to build confidence in the youth under my care.
- Helping those in my community to bring relief and alleviate hunger.
Volunteered at LYSSA ( Lexington Youth Soccer Association) as well as YMCA U15 Youth development/Mentoring program.
Volunteered at God's Pantry (Food Bank) in Lexington and Nicholasville
CPR & AED Ceertified
Completed CPR as well as AED training to become Certified.
Additional Achievements
Achieved Top Sales Specialist by selling the most appliances per month with accuracy and efficiency.
Successfully managed a team of twenty employees to complete a variety of projects on time and under budget that was a First for the Company.
Created a data input system to combat waste management an double inventory and reduce cost while improving overall customer experience.
Increased Customer Satisfaction by 30% in four months by implementing a new customer response protocol.
Timeline
Sales Professional Manager
Direct Demo
02.2023 - Current
Sales Marketer
Coca-Cola
03.2022 - 01.2023
Managing Owner
Adu Cleaning LLC
07.2010 - Current
Appliance Sales Specialist
Lowes
07.2010 - 02.2022
Associate of Arts - Social And Philosophical Foundations of Education
Bluegrass Community And Technical College
Associate of Science - Social Sciences
Bluegrass Community And Technical College
Bachelor of Social Science - Youth Development And Community Support
University of Ghana
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