Ernestina Sandoval
9000 Arcadia Ave Apt P San Gabriel,CA
Summary
Professional financial worker with strong background in handling cash and maintaining accurate financial records. Adept at ensuring security and compliance in cash room operations. Known for fostering collaboration, adapting to changing needs, and consistently achieving results. Skilled in cash handling, reconciliation, and using financial software. Reliable team player with focus on efficiency and precision.
Overview
28
28
years of professional experience
Work History
Cash Room Clerk
Nordstrom
05.1997 - Current
- Demonstrated attention to detail when completing tasks such as balancing registers, preparing bank deposits, verifying currency denominations, recording transaction details accurately.
- Provided exceptional customer service when interacting with internal staff members or external vendors regarding cash-related inquiries or concerns.
- Ensured accurate record-keeping, maintaining detailed logs of all transactions.
- Served as a reliable resource for colleagues by staying up-to-date on company policies, procedures and best practices related to cash management in order to provide informed guidance when needed.
Bilingual Customer Service Representative
Nordstrom
05.1997 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Efficiently processed customer orders, returns, exchanges, and refunds according to established guidelines while maintaining accuracy and thoroughness.
- Met customer call guidelines for service levels, handle time and productivity.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Provided language translation services for customer service inquiries.
Education
Belmont High School
1575 W 2nd ST Los Angeles, CA 90026Skills
- Fluent in Spanish
- Customer service obsess
- Problem-solving
- Responsible
- Cash handling expertise
- Cash register operation
Timeline
Cash Room Clerk
Nordstrom
05.1997 - Current
Bilingual Customer Service Representative
Nordstrom
05.1997 - Current
Belmont High School
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