Ernestine Montoya
Brighton,CO
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
1
1
year of post-secondary education
19
19
years of professional experience
Work History
Service Operations Coordinator
Faris Machinery Company
Brighton, CO
06.2007 - Current
- Coordinated vacation and personal time schedules for team members
- Opening/closing of rental and warranty work orders
- Processing claims for warranty
- Collaborated with accounting to reconcile warranty claims, ensuring accuracy and compliance
- Labor posting and tracking
- Safety Coordinator
- Assist Service Writer
- Managed inventory by ordering and maintaining essential office and cleaning supplies
- Arrange travel for technician training at manufacturing companies
Education
Medical Billing And Coding - Career Diplomat
Ashworth College
Norcross, GA 12.2024 - 12.2025
Adams City High School
Commerce City, COAssociate’s Degree in Science of Paralegal - Paralegal Studies
Everest College
Thornton , COSkills
- Provide administrative and office support, including answering and directing phone calls and assisting with front-desk operationsCreate, open, close, and process rental and warranty work orders while ensuring accurate documentationProcess and track warranty claims and coordinate with Accounting to reconcile warranty-related transactionsFile and maintain work orders and documentation in machine history files to ensure accurate and organized service recordsPost and track labor activities and assist with vacation and personal-time administrationOrder and maintain office and janitorial supplies to support daily business operationsCoordinate travel arrangements for technicians attending training, including scheduling and logistical planningServe as Safety Coordinator, supporting workplace safety procedures, documentation, and compliance activitiesAssist the Service Writer with daily administrative and work-order-related responsibilitiesCoordinate with uniform and cleaning service companies to maintain ongoing workplace servicesMaintain accurate records while managing multiple administrative responsibilities and competing priorities
Timeline
Medical Billing And Coding - Career Diplomat
Ashworth College
12.2024 - 12.2025
Service Operations Coordinator
Faris Machinery Company
06.2007 - Current
Adams City High School
Associate’s Degree in Science of Paralegal - Paralegal Studies
Everest College