Ernest Lynn Barham
Cleburne,TX
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Not interest in Sales Management but I feel I am more than qualified to assist families desiring to make prearrangements as well as assist families atneed.
Overview
29
29
years of professional experience
Work History
Sales Manager
Budget Casket
Fort Worth, Texas
01.1997 - 11.2004
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Sales Manager
Greenlawn Memorial Park
Port Arthur, Texas
01.1992 - 12.1996
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Sales Manager
Forest Lawn Memorial Park
Beaumont, Texas
01.1987 - 01.1992
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Family Service Counselor
Fairmount Memorial Park
Spokane, Washington
12.1982 - 12.1986
- Coordinated paperwork and required records to meet all business and legal requirements.
- Gave group presentations at cemetery mausoleum as Sales Manager.
- Supported families on day of interment to resolve any problems and answer questions.
- Assisted with advanced arrangements for individuals and couples.
- Helped clients select markers and memorial options.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Sales Representative
Walls Industries
Cleburne, Texas
08.1975 - 11.1982
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
Education
BBA - Marketing
University of Texas - Arlington
Arlington, Texas08.1975
Skills
- Team Recruiting and Onboarding
- Sales Program Coordination
- Shipping and Receiving Oversight
- Networking Events
- Sales Statistics Analysis
- Sales Quota Management
Timeline
Sales Manager
Budget Casket
01.1997 - 11.2004
Sales Manager
Greenlawn Memorial Park
01.1992 - 12.1996
Sales Manager
Forest Lawn Memorial Park
01.1987 - 01.1992
Family Service Counselor
Fairmount Memorial Park
12.1982 - 12.1986
Sales Representative
Walls Industries
08.1975 - 11.1982
BBA - Marketing
University of Texas - Arlington
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