Ernesto Arana

Initiated career in HVACR industry in 1999 at HG Refrigeration, focusing on counter sales.

Transitioned to Tropic Supply Inc. in 2005 as Sales Representative, achieving significant revenue growth.

• Promoted to Branch Manager at Tropic Supply Inc. in 2006, overseeing operations until 2011.
• Joined United Refrigeration in 2011, contributing to improved sales strategies until 2015.
• Currently employed at Baker Distributing Co., enhancing customer relationships and sales performance.

• Assisted customers with product selection and inquiries at Baker Distributing Co.
• Processed sales transactions accurately and efficiently using point-of-sale systems.
• Managed inventory levels, ensuring product availability for customer needs.
• Collaborated with team members to maintain a clean and organized sales floor.
• Educated customers on product features and benefits to enhance their purchasing experience.
• Handled customer complaints professionally, ensuring timely resolutions and satisfaction.