Ernesto Clemente
Atlanta,GA
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
9
9
years of professional experience
Work History
Cement Mason
Causie Contracting
06.2023 - Current
- Improved structural integrity with proper reinforcement techniques during cement pouring process.
- Ensured safety compliance through adherence to established regulations and guidelines for working with hazardous materials.
- Delivered aesthetically pleasing results by skillfully applying finishing techniques to achieve smooth and polished surfaces.
- Completed finishing work such as smoothing out and leveling poured concrete for residential and commercial construction sites.
- Assisted truck operator by positioning discharge chute of truck or pump to direct concrete into correct areas.
Car Salesman
Right Auto
10.2020 - 06.2023
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Responded to customer enquiries via telephone and email.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
Front Desk Agent
Apsilon Management
04.2020 - 10.2020
- Monitored staff performance and provided feedback and guidance.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Forklift Operator
Ardens Garden
10.2018 - 12.2019
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Completed cycle counts and monthly inventory.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Manager
Boost Mobile/Sprint
06.2017 - 09.2018
- Maintained professional, organized, and safe environment for employees and patrons.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Improved safety procedures to create safe working conditions for workers.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
City Gear LLC
10.2016 - 06.2017
- Maintained professional, organized, and safe environment for employees and patrons.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
Server
Mi Cocina Restaurants
11.2014 - 10.2016
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Processed orders and sent to kitchen employees for preparation.
- Cultivated warm relationships with regular customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
High School Diploma -
Serrano High School
Phelan, CA06.2016
Skills
- Vehicle Auctions
- Positive Customer Engagement
- Schedule Management
- Closing Sales
- Upselling and Quota Achievement
- Warranty Understanding
- Customer Service
- Merchandise Recommendations
- Used Cars Familiarity
- Consultative Techniques
- Strong Communication and Interpersonal Skills
- Revenue Generation
- Market Understanding
- Building Customer Loyalty
- Merchandise Financing
- Sales Contracts
- Staff Training
- Finishing Knowledge
- Safety Protocol Knowledge
- Stamped Concrete
- Concrete Finishing
- Weather Adaptation
- Joint Sealing
- Bull Float Technique
- Edging Techniques
- Screed Operation
- Concrete Repair
- Float Operation
- Concrete Curing
- Order Preparation
- Warehouse Organization
- Warehouse Operations
- Shipping and Receiving
- Shipment Palletization
- Order Fulfillment
- Loading and Unloading
- Storage Organization
- Pallet Jacks
- Sorting and Labeling
- Order Picking and Processing
Languages
Spanish
Native or Bilingual
Timeline
Cement Mason
Causie Contracting
06.2023 - Current
Car Salesman
Right Auto
10.2020 - 06.2023
Front Desk Agent
Apsilon Management
04.2020 - 10.2020
Forklift Operator
Ardens Garden
10.2018 - 12.2019
Manager
Boost Mobile/Sprint
06.2017 - 09.2018
Manager
City Gear LLC
10.2016 - 06.2017
Server
Mi Cocina Restaurants
11.2014 - 10.2016
High School Diploma -
Serrano High School
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