ERNESTO DE ARMAS
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Setting
Planned Parenthood
Miami, FL
01.2016 - 04.2025
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Identified needs of customers promptly and efficiently.
La Promesa Health Educator
Planned Parenthood
Miami, FL
01.2017 - 03.2021
- Collaborated with health specialists to determine client needs and helped clients develop attainable goals.
- Coordinated and assembled promotional tools for use at schools and community health events.
- Developed lesson plans and presentation materials for classes.
Education
Bachelor of Arts - Financial Studies
George Brown College
Toronto On01-1995
Skills
- Customer service
- Data analysis
- Health promotion
- Software utilization
- Goal setting
- Team collaboration
- Communication skills
- Community outreach
- Presentation development
- Problem solving
Certification
- ENGLISH AND SPANISH LANGUAGES
- AWARD CERTIFICICATIONS
Timeline
La Promesa Health Educator
Planned Parenthood
01.2017 - 03.2021
Office Setting
Planned Parenthood
01.2016 - 04.2025
Bachelor of Arts - Financial Studies
George Brown College
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