Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ernesto Gutierrez

San Jose,CA

Summary

Driven professional with experience at The Villages Golf and Country Club, adept in high-pressure environments and exceptional customer service. Excelled in teamwork and collaboration, enhancing order accuracy and customer satisfaction. Skilled in food safety and multitasking, consistently prioritized tasks for peak productivity. Achieved significant reduction in order errors through effective communication and meticulous attention to detail.

Overview

5
5
years of professional experience

Work History

Food Runner

The Villages Golf and Country Club
02.2022 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Cashier

Anderson Bakery
09.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Pizza Maker

High Five Pizza
04.2019 - 08.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.

Education

Associate of Arts - Public Relations

San Jose State University
San Jose, CA
12.2024

Skills

Quick Learner

Teamwork and Collaboration

Strong Work Ethic

Time Management

Strong teamwork

Customer Service

Effective Multitasking

Flexible Schedule

Sense of urgency

Bussing Tables

Cleaning and sanitizing

Cleanliness

Food safety knowledge

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Food Runner

The Villages Golf and Country Club
02.2022 - Current

Cashier

Anderson Bakery
09.2021 - 12.2021

Pizza Maker

High Five Pizza
04.2019 - 08.2021

Associate of Arts - Public Relations

San Jose State University

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Ernesto Gutierrez