Ernesto Lambert
Homestead,FL
Summary
Proven track record at Ocean Detailing, enhancing customer satisfaction and billing system accuracy through advanced computer proficiency and effective communication. Skilled in HIPAA compliance and medical claims coding. Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows and promotes dynamic interpersonal skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Billing Assistant
Ocean Detailing
04.2024 - Current
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
- Managed electronic filing system for efficient organization of billing documents, resulting in improved accessibility for internal teams.
Vehicle Cleaner and Buffer
Ocean Detailing
01.2024 - 03.2024
- Increased repeat business by consistently delivering high-quality results that led to satisfied customers and positive word-of-mouth referrals.
- Improved customer satisfaction by providing timely and efficient vehicle cleaning services tailored to their needs.
- Assistance was provided in inventory management, ensuring optimal stock levels were maintained for various supplies needed in daily operations.
- Increased team productivity by collaborating effectively with colleagues, sharing best practices for optimal results.
- Upheld company reputation for superior service by addressing any customer concerns promptly and professionally upon completion of each job assignment.
Car Detailer
Ocean Detailing
08.2023 - 01.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
Education
Certified Professional Coder A - Medical Insurance Coding
American Academy of Professional Coders
Homestead, FL07.2024
Associate of Science - Chemical Engineering
Universidad De Oriente
Santiago De Cuba, Cuba07.2023
Bachelor of Science - Chemistry
Instituto De Ciencias Exactas Jose Marti
Holguin, Cuba06.2019
High School Diploma -
Instituto De Ciencias Exactas Jose Marti
Holguin, Cuba07.2015
Skills
- Payment tracking
- Medical Terminology
- Anatomy knowledge
- HIPAA Compliance
- HCPCS Coding
- Insurance coding (ICD-9 and CPT)
- Medical claims coding
- HIPAA compliance awareness
- ICD-10 Proficiency
- Advanced computer proficiency
- Document Management
- Information Security
Certification
- CPC - Certified Professional Coder
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Billing Assistant
Ocean Detailing
04.2024 - Current
Vehicle Cleaner and Buffer
Ocean Detailing
01.2024 - 03.2024
Car Detailer
Ocean Detailing
08.2023 - 01.2024
Certified Professional Coder A - Medical Insurance Coding
American Academy of Professional Coders
Associate of Science - Chemical Engineering
Universidad De Oriente
Bachelor of Science - Chemistry
Instituto De Ciencias Exactas Jose Marti
High School Diploma -
Instituto De Ciencias Exactas Jose Marti
- CPC - Certified Professional Coder
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