Ernesto lopez
Alvin,Texas
Summary
Motivated IT student currently pursuing CompTIA certifications, demonstrating strong aptitude and passion for technology. Proven ability to excel in coursework and hands-on projects, with a solid foundation in IT principles and practices. Eager to apply technical skills and knowledge in a dynamic IT environment, seeking to contribute to innovative solutions and support organizational goals. Committed to continuous learning and professional development within the IT field.
Overview
5
5
years of professional experience
Work History
Delivery Driver
FedEx
04.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Mobile Expert/Sales Representative
Tmoblie
02.2020 - 08.2020
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Maintained a comprehensive understanding of the latest industry trends, products, and technologies to stay ahead of competitors.
Education
No Degree - Digital Media
University of Houston
Houston, TX05-2026
High School Diploma -
Santa Fe High School
Santa Fe, TX06-2018
Skills
- Problem-Solving
- Native Spanish fluency
- Mobile Security Best Practices
- Proficient in Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Delivery Driver
FedEx
04.2021 - Current
Mobile Expert/Sales Representative
Tmoblie
02.2020 - 08.2020
No Degree - Digital Media
University of Houston
High School Diploma -
Santa Fe High School
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