Ernesto Lopez
Waco,TX
Summary
Dynamic and dedicated professional with experience at R & A Associates, Inc., excelling in customer service and data entry. Proven ability to enhance office efficiency and drive sales through exceptional product knowledge at Target. A strong problem solver and committed team player, adept at managing time effectively while maintaining a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Office Assistant
R & A Associates, Inc
04.2021 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Resident Assistant
University of Mary Hardin Baylor
08.2023 - 12.2024
- Attended, participated, and contributed to weekly staff meetings addressing resident needs.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
General Merchandiser
Target
12.2022 - 10.2024
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Education
Certificate - EMT-Basic
Axon Education
Abilene, TX05-2025
Bachelor of Science - Biology
University of Mary Hardin-Baylor
Belton, TX12-2024
High School Diploma -
Waco High School
Waco, TX05-2022
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- Verbal communication
- Dedicated team player
- Professional and mature
- Strong problem solver
- Valid Driver's license
Accomplishments
- Trained 1 temporary accounting administrative staff during tax season.
- Collaborated with team of 7 in the development of multiple projects for all the freshmen in the building throughout the year.
- Achieved low pull back numbers by completing restocking the shelves with accuracy and efficiency.
Certification
- BLS certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Resident Assistant
University of Mary Hardin Baylor
08.2023 - 12.2024
General Merchandiser
Target
12.2022 - 10.2024
Office Assistant
R & A Associates, Inc
04.2021 - Current
Certificate - EMT-Basic
Axon Education
Bachelor of Science - Biology
University of Mary Hardin-Baylor
High School Diploma -
Waco High School
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