Ernesto Murillo
Greenville,TX
Summary
Dynamic Account Specialist with a proven track record at Fastenal, excelling in customer relationship development and account administration. Leveraged strong communication skills to enhance client engagement, driving revenue growth through strategic upselling. Proficient in Microsoft Office, ensuring accurate documentation and timely invoicing while maintaining compliance with industry standards.
Overview
4
4
years of professional experience
Work History
Account Specialist
Fastenal
10.2022 - Current
- Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Collaborated with sales team to upsell products and services, resulting in higher revenue generation.
- Prepared and submitted timely invoices, statements and payment reminders for customers.
- Tailored communication strategies to match client preferences, enhancing engagement and information clarity.
- Managed technology assets procurement, shipping and inventory.
- Ensured compliance with company policies, safety regulations, and industry best practices during all on-site activities.
Production Worker
Load Trail
02.2021 - 10.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
Education
Como-Pickton CISD
05.2019
Skills
- Account administration
- Customer relationship development
- Document management
- Microsoft office proficiency
- Documentation skill
- Order fulfillment
- Inventory organization
- Stocking and organization
- Cycle counting
Timeline
Account Specialist
Fastenal
10.2022 - Current
Production Worker
Load Trail
02.2021 - 10.2022
Como-Pickton CISD
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