Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Errin Hiltbrand

Madison,WI

Summary

Experienced professional with a proven track record in small business operations and customer relations, notably at Errin Hiltbrand Photography. Skilled in customer service and financial management. I've successfully increased revenue by targeting new markets and enhancing brand awareness. Excel at building strong client relationships and achieving company goals.

Overview

25
25
years of professional experience

Work History

Owner

Errin Hiltbrand Photography
05.2010 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and motivated employees to secondary photograph weddings alongside me.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Medical Transcription

UW Health Hospital and Clinics
05.2000 - 04.2010
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Assisted in maintenance of medical charts and/or electronic medical record filing, Op Reports, test results and home care forms.
  • Attended training associated with role to improve skills and boost speed.
  • Worked cohesively with physicians and other clinical staff to complete transcriptions.
  • Improved turnaround time for report generation by efficiently managing transcription tasks.
  • Corrected grammar, spelling, and syntax mistakes in medical records.
  • Enhanced accuracy of medical records by transcribing detailed physician dictations.
  • Contributed to a professional work environment by consistently meeting deadlines and maintaining open communication with supervisors and colleagues.

Education

Transcription Certificate - Medical Transcription

Madison Area Technical College
Madison, WI
05-2000

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Business management
  • Strategic planning
  • Financial management
  • Marketing
  • Contract management

Accomplishments

Has traveled nationally and internationally for paid photography work. Nationally published work, including Midwest Living. Strong relationships with local businesses.

Timeline

Owner

Errin Hiltbrand Photography
05.2010 - Current

Medical Transcription

UW Health Hospital and Clinics
05.2000 - 04.2010

Transcription Certificate - Medical Transcription

Madison Area Technical College

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Errin Hiltbrand