Errol Bacchus
Tampa,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to join a team to achieve company goals.
Overview
8
8
years of professional experience
Work History
Eligibility Specialist
Department Of Children And Family Services
03.2024 - Current
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Streamlined application process for clients by implementing efficient case management techniques, improving overall service.
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need of assistance.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process.
Base Defense Operations Controller
United States Air Force, USAF
10.2020 - 07.2022
- Identified security issues, drafted incident reports and contacted law enforcement when needed.
- Managed all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
- Maintained and updated daily event logs and entry authority lists.
- Assessed situations and alerted staff to initiate emergency action.
- Managed communications between personnel for continual connections during missions.
Installation Patrolman
United States Air Force, USAF
10.2016 - 07.2022
- Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations.
- Enforced military laws and regulations.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
Education
MBA - Project Management- In Progress
Capella University
Minneapolis, MN05.2027
Associate of Arts - Supply Chain Management
Hillsborough Community College
Tampa, FL05.2025
Certification - Computer User Support Specialist
ACI Learning
Colorado Springs, CO09.2022
Bachelor of Arts - Sociology
The University of Arizona Global Campus
San Diego, California03.2021
Skills
- 2022 VETTECH ACI Learning-Certified Computer User Support Specialist(CUSS)
- 2023 McGraw Hill Level 2: PowerPoint Yellow Belt
- 2023 McGraw Hill Level 2: Word Yellow Belt
- 2021 Medusa Counter-UAS (unmanned aircraft system) certified operator
- Certified lead for Medusa Counter-UAS during deployment, instructed and taught fellow airmen on the system
- 2021 Airman of the Quarter (Squadron level)-1 out of 500 Airman selected
- 2020 Base Defense Operations Controller certified
- Awarded by Commander of Special Operation command(SOCOM) for exceptional work performance
- 2017 Below the Zone Airman (Squadron Promotion)
Timeline
Eligibility Specialist
Department Of Children And Family Services
03.2024 - Current
Base Defense Operations Controller
United States Air Force, USAF
10.2020 - 07.2022
Installation Patrolman
United States Air Force, USAF
10.2016 - 07.2022
MBA - Project Management- In Progress
Capella University
Associate of Arts - Supply Chain Management
Hillsborough Community College
Certification - Computer User Support Specialist
ACI Learning
Bachelor of Arts - Sociology
The University of Arizona Global Campus
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