Summary
Overview
Work History
Education
Skills
Timeline
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Erron LaCour

Dallas,TX

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and exceeding all production targets.

Overview

9
9
years of professional experience

Work History

Sales Professional

Autos of Dallas
Dallas, TX
04.2024 - Current
  • Developed and implemented sales strategies to increase customer base and boost revenue.
  • Generated leads through cold-calling, networking, email campaigns.
  • Maintained relationships with existing customers to encourage repeat and additional sales.
  • Negotiated pricing contracts with clients for optimal profitability.
  • Provided detailed product information to customers and answered inquiries in a timely manner.

Sales Representative

Metro Ford Of OKC
Oklahoma City, OK
07.2020 - Current
  • Used CRM database to track referral and appointment data.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Fostered relationships with customers to expand customer base and retain business.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Demonstrated product features to align with customer needs.
  • Leveraged CRM system to manage sales activities and track sales performance.

Sales Representative

Orr Nissan West
Oklahoma City, OK
05.2018 - 07.2020
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Used CRM database to track referral and appointment data.
  • Fostered relationships with customers to expand customer base and retain business.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Leveraged CRM system to manage sales activities and track sales performance.

Home Theater/Appliance Installer

Geek Squad - Best Buy
Oklahoma City, OK
01.2016 - 07.2018
  • Instructed customers on how to properly operate, care for and configure appliances.
  • Removed, disassembled and fixed appliance parts.
  • Repaired and serviced kitchen and laundry room appliances.
  • Recommended replacement parts and routine maintenance.
  • Disassembled broken and defective equipment to facilitate repairs.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Educated customers on various product offerings from home theater companies, enabling clients to make better buying decisions.
  • Recommended merchandise to customers based on needs and preferences.

Education

High School Diploma -

Putnam City North High School
Oklahoma City, OK
05.2015

Some College (No Degree) -

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Product Management and Pricing
  • B2B and B2C Sales
  • On-Site Product Demonstrations
  • Territory Sales
  • Sales Closing

Timeline

Sales Professional

Autos of Dallas
04.2024 - Current

Sales Representative

Metro Ford Of OKC
07.2020 - Current

Sales Representative

Orr Nissan West
05.2018 - 07.2020

Home Theater/Appliance Installer

Geek Squad - Best Buy
01.2016 - 07.2018

High School Diploma -

Putnam City North High School

Some College (No Degree) -

Oklahoma City Community College

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Erron LaCour