Ershad Mammadov
Benicia,California
Summary
Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team.
Overview
6
6
years of professional experience
Work History
Server
Piatti
01.2024 - Current
Server
The Cheesecake Factory
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Black Bear Diner Restaurant
06.2020 - 11.2022
- Greeted guests immediately with a smile
- recorded customer orders and repeated them back in a clear, understandable matter
- Promptly reported complaints to a member of the management team
- Served fresh, hot food with a smile in a timely manner. Placed food order quickly and efficiently
- checked in with customers to make sure that they are enjoying their meal.
- Packaged menu items into bags or trays and placed drink orders into carriers
- prepared and served beverages such as coffee, tea, and fountain drinks
- Took initiative to find extra tasks when scheduled duties were completed
- Maintained a neat, well groomed appearance, frequently washed and sanitized hand, food areas and food preparation tools
- Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.
- Handled currency and credit transactions quickly and accurately.
Server
Cash Creek Casino
03.2018 - 04.2020
- Correctly received orders, processed payments and responded appropriately to customer concerns.
- Maintained the store to keep it looking clean and welcoming to guests.
- Cut and chopped food items for the make line. Prepared and made the pizza orders that came in.
- Closely followed procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
- Maintained neat, well groomed appearance including personal hygiene, hair restraint, and minimal jewelry that met company standards.
Education
Bachelor of Science - Business Organization
State Economic University
Baku05.2011
Skills
- Neat clean and professional
- comfortable with standing for long periods of time
- Point of Sale (POS) system operation
- Restaurant operations
- Dedicated team player
- Attention to detail
- Fast learner
- Delivers excellent customer service
- Organized multi-tasker
- Customer-oriented
Timeline
Server
Piatti
01.2024 - Current
Server
The Cheesecake Factory
01.2023 - Current
Server
Black Bear Diner Restaurant
06.2020 - 11.2022
Server
Cash Creek Casino
03.2018 - 04.2020
Bachelor of Science - Business Organization
State Economic University
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