Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
About Me:
Timeline
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Andrew Arellano

San Antonio,TX

Summary

Dynamic professional with a proven track record at Piatti, where I excelled in delivering high-quality customer service and resolving concerns with efficiency. Leveraged clear communication and complex problem-solving skills as a Tae Kwon Do Instructor, enhancing team performance and student self-confidence. Expert in fostering teamwork and leadership through innovative teaching techniques.

Overview

13
13
years of professional experience

Work History

Bartender

Piatti
San Antonio, TX
11.2015 - Current
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Efficiently addressed and resolved various customer concerns.
  • Effectively multitasked within fast-paced environment.
  • Attended regular training sessions to stay updated on new products or trends.

Tae Kwon Do Instructor

PST Black Belt Academy
Harlingen, TX
06.2012 - 06.2015
  • Attended seminars and workshops to enhance knowledge of teaching techniques and classroom management.
  • Provided individual attention to students with special needs or disabilities.
  • Connected with local municipal recreation departments to organize large-scale community classes.
  • Developed and implemented beginner Taekwondo classes for children aged 5-7 years old.
  • Recruited student-athletes of highest caliber to elevate overall team performance.
  • Planned activities designed to develop self-confidence, discipline, teamwork skills and leadership abilities.

Education

CompTIA Security+ - Cybersecurity

Southern Careers Institute
San Antonio, TX
04-2024

CompTIA A+ - Computer Support Specialist

Southern Careers Institute
San Antonio, TX
01-2023

Some College (No Degree) - Information Technology / Graphic Design

Texas State Technical College
Harlingen, TX

Skills

  • Customer service expertise
  • Clear and effective communication
  • Complex Problem-solving

Affiliations

  • Lockpicking Enthusiast - Passion for problem-solving and critical thinking through participation in lockpicking activities, emphasizing precision, patience, and ethical hacking principles.
  • Musician and Instrumentalist - Self- taught multiple musical instruments, showcasing a commitment to continuous learning, adaptability, and the ability to master complex systems through discipline and practice.

Accomplishments

  • Director's List Certificate of Achievement - CIS121 Networking
  • Director's List Certificate of Achievement - CIS108 Computing Essentials

About Me:

  • Fairly new to the IT and CyberSecurity Industry. Dedicated and driven, with a willingness to learn and absorb as much information as possible. Actively pursuing continuous learning and skill development through resources such as Udemy’s '100 Days of Python' programming course, educational content by David Bombal and Occupy the Web, a Hack the Box membership, and online courses focused on understanding the functionality of the Raspberry Pi Pico W. Passionate about beginning a career in a new and exciting field.

Timeline

Bartender

Piatti
11.2015 - Current

Tae Kwon Do Instructor

PST Black Belt Academy
06.2012 - 06.2015

CompTIA Security+ - Cybersecurity

Southern Careers Institute

CompTIA A+ - Computer Support Specialist

Southern Careers Institute

Some College (No Degree) - Information Technology / Graphic Design

Texas State Technical College
Andrew Arellano