Erum Baig
Lawrenceville,GA
Summary
Organized professional in administrative support, known for high productivity and efficiency in task completion. Skilled in data entry, calendar management, and document preparation, ensuring smooth operational flow. Excel in communication, problem-solving, and time management, contributing to successful team collaboration and project execution. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
DaVita
Marietta, Georgia
10.2025 - Current
- Maintained office management functions, including overseeing reception duties and visitor management.
- Supported inventory management by tracking office supplies and initiating reorder requests.
- Facilitated onboarding processes for new employees, enhancing their integration into the team.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Conducted regular audits of office equipment to ensure functionality and compliance with safety standards.
Patient Access Representative
Forefront Dermatology
Remote
05.2025 - 10.2025
- Coordinated appointment scheduling to optimize provider availability and enhance patient experience.
- Verified patient insurance information to ensure coverage for dermatological services.
- Utilized electronic medical records to document patient interactions and update information promptly.
- Conducted follow-up calls to confirm appointments, enhancing patient compliance and attendance.
- Monitored compliance with HIPAA regulations during patient data handling and interactions.
- Answered phones promptly in a professional manner.
Scheduler
Northside Hospital Forsyth
Cumming, Georgia
03.2025 - 03.2025
- Scheduled and confirmed appointments.
- Communicated schedule changes effectively throughout the organization when necessary.
- Handled incoming calls and directed callers to appropriate department or employee.
Patient Access Representative Float
Endeavor Health
Buffalo Grove, Illinois
12.2022 - 11.2024
- Supported front desk operations by managing incoming calls with professionalism and courtesy.
- Collaborated with healthcare providers to resolve patient access challenges effectively.
- Applied HIPAA privacy and security regulations while handling patient information.
- Scanned documents into electronic medical records system.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
Medical Assistant Extern
Women's Health First
Schaumburg, Illinois
05.2023 - 08.2023
- Monitored vital signs and documented findings accurately for physician review.
- Prepared exam rooms by ensuring cleanliness and restocking necessary medical supplies.
- Supported patient education initiatives by providing information on procedures and health management.
- Charted all patient services in records with high accuracy.
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
- Assisted in minor surgical procedures as directed by the physician or nurse practitioner.
Education
Bachelor of Science - Public Health With Healthcare Administration
University of Cincinnati Remote
Cincinnati, OH05-2026
Certified Medical Assistant -
William Rainey Harper College
Palatine, IL05-2023
Skills
- Electronic medical records (EPIC, Athena, Cerner, and NextGen)
- HIPAA compliance
- Microsoft Suite
- Travel arrangements
- Filing and data archiving
- Medical terminology
- Data entry
- Communication skills
- Office management
- Presentation design
- Insurance eligibility verification
- Time management
- Payroll and budgeting
Timeline
Administrative Assistant
DaVita
10.2025 - Current
Patient Access Representative
Forefront Dermatology
05.2025 - 10.2025
Scheduler
Northside Hospital Forsyth
03.2025 - 03.2025
Medical Assistant Extern
Women's Health First
05.2023 - 08.2023
Patient Access Representative Float
Endeavor Health
12.2022 - 11.2024
Bachelor of Science - Public Health With Healthcare Administration
University of Cincinnati Remote
Certified Medical Assistant -
William Rainey Harper College