CODY OLIVER
Tucker,GA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Information Security Student with a passion for aligning security architecture plans and processes with security standards and business goals. Experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Crunch Fitness
05.2022 - Current
- Generate repeat business through exceptional customer service and respond to customer concerns with friendly and knowledgeable service
- Responsible for training of new employees including instruction on policies of corporation, expectations of service standards, and implementation of sales techniques
- Monitor cash intake and deposit records, increasing accuracy and reducing discrepancies
- Direct professional development of current employees, provide constructive feedback on sales performance, and set goals for monthly performance
- Implement club policies and communicate them professionally to members
- Maintain my own monthly sales and revenue goals that I must reach and improve upon
Fitness Director
Sweat PT
02.2021 - 04.2022
- Oversaw all Sweat PT operations at Bailey's Health and Fitness locations throughout Georgia and Florida
- Handled the accounts and experience of over 60 clients to help them achieve their personal, long term fitness goals
- Solely responsible for the monthly sales of the Brunswick location
- Effectively presented our training options to new clients and helped to connect them with the package best for them
- Responsible for the hiring process of other trainers and of strategically placing them with clients.
Banquet Organizer
Sea Island Company
01.2020 - 12.2020
- Responsible for the setting, budgeting, and preparation of dining options for our guests
- Participated in strategizing and planing events for hundreds to thousands of guests
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
Detail Specialist
CarMax
10.2018 - 12.2019
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards
- Washed, waxed and buffed vehicle bodies for professional shine
- Vacuumed interiors of vehicles to remove dirt and debris
- Maintained car detailing equipment and supplies in optimal condition for daily demands
- Identified safety issues and addressed with shift supervisor.
Kitchen Lead
The Westin Jekyll
05.2017 - 10.2018
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning
- Checked and tested foods to verify quality and temperature
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Cyber And Network Security Certification - Cyber Security
Georgia Institute of Technology
Atlanta, GA07.2023
Bachelor of Science - Hospitality and Tourism, Marketing
College of Coastal Georgia
Brunswick, GA05.2022
High School Diploma -
Shiloh High School
Snellville, GA05.2016
Skills
- Managing Multiple Priorities
- Customer Service
- Staff Development
- Vulnerability Assessment Sequil, Squert, Snort, Wireshark
- Security Architecture: Snort, Suricata, ELK Stack, Security Onion, VPN
- Programming and Scripting: Python, Bash, Powershell
- Offensive Security: NMAP, Aircrack-ng, Kali Linux
- Risk Mitigation
- IDS Integration
- Operation and Information Security
- Server Systems
- Security Logging
- Antivirus Management
- Root Cause Analysis
Certification
CompTIA Security+
American Sport and Fitness Association – Personal Training Certification
Cvent – Certification for Planners and Event Professionals
Timeline
Assistant Manager
Crunch Fitness
05.2022 - Current
Fitness Director
Sweat PT
02.2021 - 04.2022
Banquet Organizer
Sea Island Company
01.2020 - 12.2020
Detail Specialist
CarMax
10.2018 - 12.2019
Kitchen Lead
The Westin Jekyll
05.2017 - 10.2018
Cyber And Network Security Certification - Cyber Security
Georgia Institute of Technology
Bachelor of Science - Hospitality and Tourism, Marketing
College of Coastal Georgia
High School Diploma -
Shiloh High School
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