Erykah Holmes
Thorofare,NJ
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Durand INC.
07.2021 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Environmental Services Housekeeper
Virtua Hospital
09.2019 - 07.2021
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
Shift Supervisor
Auntie Anne's Pretzels
05.2017 - 09.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
Dental Assistant Program
American Institute
Cherry Hill Campus 03-2025
High School Diploma -
West Deptford High School
West Deptford, NJ06.2016
Skills
First Aid and Safety
Critical Thinking
Documentation and Recordkeeping
Certified in CPR/AED
Decision-making support
Goal Setting
Social Skills Development
Clear Communication
Dentrix Knowledge
Organizational Skills
Customer Service Skills
Computer Literacy
Timeline
Direct Support Professional
Durand INC.
07.2021 - Current
Environmental Services Housekeeper
Virtua Hospital
09.2019 - 07.2021
Shift Supervisor
Auntie Anne's Pretzels
05.2017 - 09.2019
Dental Assistant Program
American Institute
High School Diploma -
West Deptford High School
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