Eryn Choi
Swansea,IL
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance.
Overview
6
6
years of professional experience
Work History
Host/ to Go/Restaurant Server
Applebee's Grill + Bar
Shiloh , IL
11.2022 - Current
- Managed incoming calls during busy shifts
- Ensured compliance with health and safety regulations within the restaurant
- Sat customers that came into the restaurant according to a rotating server chart
- Kept the restaurant looking, clean and tidy
- To go orders over over the phone and received them from online
- Bag to go orders, according to Applebee’s standards and delivered them to peoples cars
- Ensured that each guest was served courteously, quickly, and efficiently.
To Go/Restaurant Hostess
Drakes
O'Fallon, Illinois
08.2021 - 09.2022
- Provided menus and answered questions about menu items and specials.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Verified accuracy of orders before delivering them to customers
- Took to go orders over the phone and input them into our pos system
To Go /Restaurant Hostess
El Gordito Restaurant
Belleville, Illinois
07.2018 - 05.2020
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables
- Informed kitchen staff of any special orders or dietary restrictions
- Took to go orders over the phone and gave them to the kitchen to make
- Bag to go orders in the kitchen and delivered them to customers at the front
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Education
Associate of Arts -
Southwestern Illinois College
Belleville, IL05-2025
High School Diploma -
O’Fallon Township High School
O'Fallon, Illinois05-2021
Skills
- Server Support
- Team Collaboration
- Telephone reception
- Customer Service
- Detail Oriented
- Guest Relations
Timeline
Host/ to Go/Restaurant Server
Applebee's Grill + Bar
11.2022 - Current
To Go/Restaurant Hostess
Drakes
08.2021 - 09.2022
To Go /Restaurant Hostess
El Gordito Restaurant
07.2018 - 05.2020
Associate of Arts -
Southwestern Illinois College
High School Diploma -
O’Fallon Township High School