Summary
Overview
Work History
Education
Skills
Timeline
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Eryn Sokol

Lakewood,NJ

Summary

Experienced State Certified Pharmacy Technician with 8 years in customer service management and patient support. Skilled in medication preparation, prescription filing, and maintaining efficient workspaces. Trained new employees in pharmacy procedures, enhancing team performance, and developed strategies to assist elderly patients in accessing services and reducing costs.

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
Lakewood, NJ
05.2018 - Current
  • State Certified as a Pharmacy Technician in the state of NJ
  • Managed customer service interactions to resolve inquiries and ensure patient satisfaction.
  • Recognized for delivering compassionate and friendly care to patients.
  • Trained new employees on pharmacy procedures and customer service best practices.
  • Developed strategies to assist elderly patients in accessing services and reducing costs.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Managed filing of prescriptions, electronically and manually.

Sales

Target
Brick, NJ
08.2015 - 03.2018
  • Managed daily workload across multiple departments to ensure operational efficiency
  • Earned recognition for consistently achieving daily task completion with high efficiency
  • Engaged with patients to provide assistance and support
  • Training of new employees
  • Facilitated training sessions for new employees to enhance onboarding experience

Sales Floor Associate

Jenkinsons boardwalk
Point Pleasant, NJ
06.2010 - 06.2017
  • Restocked shelves, racks, and bins with latest merchandise and updated signage to enhance customer engagement
  • Maintained up-to-date store, product, and promotional knowledge to support sales objectives
  • Trained new staff on company policies, procedures, and effective sales tactics to improve team readiness
  • Supported training and development of new staff on company policy, procedures and sales tactics

Education

High School Diploma -

BRICK MEMORIAL HIGH SCHOOL
BRICK, NJ

Skills

  • Health and Safety regulations
  • Customer interaction
  • Customer support
  • Prescription processing
  • Medication dispensing
  • Insurance claims
  • Inventory management
  • Medicare and medicaid process

*Also certified to administer vaccines*

Timeline

Pharmacy Technician

CVS Pharmacy
05.2018 - Current

Sales

Target
08.2015 - 03.2018

Sales Floor Associate

Jenkinsons boardwalk
06.2010 - 06.2017

High School Diploma -

BRICK MEMORIAL HIGH SCHOOL
Eryn Sokol