Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Hi, I’m

Erynn Smith

Oxon Hill,MD

Summary

Highly-skilled phlebotomist with a year and a half years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

4
years of professional experience

Work History

LabCorp

Phlebotomist
12.2023 - Current

Job overview

  • Draws blood and assists patients with medical requests, ensuring a comfortable experience.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.

Starbucks

Barista Trainer
04.2021 - Current

Job overview

  • Trained and certified all newly hired Starbucks partners through the Barista Certification process.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
  • Implemented creative marketing strategies to attract new customers and encourage repeat visits from regular clientele.

McCormick & Schmick's Seafood & Steaks

Hostess
06.2020 - 02.2022

Job overview

  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.

Retina Group of Washington

Receptionist
06.2020 - 02.2021

Job overview

  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Completed patient referrals to other medical specialists.

Education

SUITLAND HIGH SCHOOL

Minor in sculpture and photography

University Overview

National Honor Society Member.

University of The District of Columbia

Bachelor of Applied Science from Mortuary Science And Embalming
05.2026

Skills

  • Multitasking
  • Experienced
  • Data entry
  • Organization
  • Efficiency
  • Office equipment operations
  • Customer service
  • Recordkeeping
  • Bookkeeping
  • Conflict mediation
  • Multi-line telephone skills
  • Venipuncture

Personal Information

Age: 21

Timeline

Phlebotomist

LabCorp
12.2023 - Current

Barista Trainer

Starbucks
04.2021 - Current

Hostess

McCormick & Schmick's Seafood & Steaks
06.2020 - 02.2022

Receptionist

Retina Group of Washington
06.2020 - 02.2021

SUITLAND HIGH SCHOOL

Minor in sculpture and photography

University of The District of Columbia

Bachelor of Applied Science from Mortuary Science And Embalming
Erynn Smith