Highly-skilled phlebotomist with a year and a half years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Overview
4
years of professional experience
Work History
LabCorp
Phlebotomist
12.2023 - Current
Job overview
Draws blood and assists patients with medical requests, ensuring a comfortable experience.
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Starbucks
Barista Trainer
04.2021 - Current
Job overview
Trained and certified all newly hired Starbucks partners through the Barista Certification process.
Customized training strategies based on individual barista knowledge, experience, and strengths.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
Implemented creative marketing strategies to attract new customers and encourage repeat visits from regular clientele.
McCormick & Schmick's Seafood & Steaks
Hostess
06.2020 - 02.2022
Job overview
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
Retina Group of Washington
Receptionist
06.2020 - 02.2021
Job overview
Confirmed appointments, communicated with clients, and updated client records.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
Completed patient referrals to other medical specialists.
Education
SUITLAND HIGH SCHOOL
Minor in sculpture and photography
University Overview
National Honor Society Member.
University of The District of Columbia
Bachelor of Applied Science from Mortuary Science And Embalming
05.2026
Skills
Multitasking
Experienced
Data entry
Organization
Efficiency
Office equipment operations
Customer service
Recordkeeping
Bookkeeping
Conflict mediation
Multi-line telephone skills
Venipuncture
Personal Information
Age: 21
Timeline
Phlebotomist
LabCorp
12.2023 - Current
Barista Trainer
Starbucks
04.2021 - Current
Hostess
McCormick & Schmick's Seafood & Steaks
06.2020 - 02.2022
Receptionist
Retina Group of Washington
06.2020 - 02.2021
SUITLAND HIGH SCHOOL
Minor in sculpture and photography
University of The District of Columbia
Bachelor of Applied Science from Mortuary Science And Embalming