Esada Mujkanovic
Windsor Heights,IA
Summary
Experienced Server and Bartender with a strong background in high-volume, fast-paced restaurant and bar environments. Known for exceptional customer service, efficiency under pressure, and strong beverage knowledge. Reliable, professional, and team-oriented with a proven ability to enhance guest experiences while supporting restaurant operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Eggs & Jam
West Des Moines, IA
03.2023 - Current
- Deliver prompt, friendly service in a fast-paced, high-volume breakfast and brunch environment
- Accurately take and process food and beverage orders while maintaining attention to detail
- Build strong rapport with guests to encourage repeat business and positive reviews
- Coordinate with kitchen staff to ensure timely and accurate order delivery
- Maintain a clean, organized, and professional dining area throughout service
Bartender/Server
Hessen Haus
Des Moines, IA
01.2022 - 10.2024
- Prepared and served a wide variety of beer, wine, and cocktails in a high-energy bar setting
- Managed cash handling, tabs, and POS transactions with accuracy and accountability
- Trained and mentored new servers and bartenders on service standards, POS systems, and menu knowledge
- Maintained compliance with Iowa alcohol service laws and safety standards
- Assisted with opening and closing duties, including bar setup, stocking, and cleaning
Server/Bartender
1908 Draught House
Des Moines, IA
08.2018 - 09.2021
- Delivered attentive service to guests in a casual dining and bar environment
- Handled multiple tables efficiently while maintaining high service standards
- Collaborated closely with bartenders and kitchen staff to ensure smooth operations
- Upsold menu items and beverages to increase overall sales
- Maintained cleanliness and organization of service and bar areas
Education
GED -
DMACC Urban Campus
Des Moines, IA04-2014
Skills
- High-Volume Service & Time Management
- Bartending & Craft Cocktail Preparation
- Customer Service & Guest Relations
- Cash Handling & POS Systems
- Team Collaboration & Communication
- Problem Solving & Conflict Resolution
Certification
Iowa Beverage Server (iBEV) Certification – State of Iowa
Timeline
Server
Eggs & Jam
03.2023 - Current
Bartender/Server
Hessen Haus
01.2022 - 10.2024
Server/Bartender
1908 Draught House
08.2018 - 09.2021
GED -
DMACC Urban Campus