Years of professional experience
Esaie Nicolas
Goldsboro,NC
Summary
Dynamic and detail-oriented professional with extensive experience at El Cabarete Spa & Resort, excelling in customer service and payment handling. Proven ability to enhance guest relations and ensure seamless check-in and check-out processes. Adept at problem-solving and fostering teamwork, contributing to a welcoming environment for all guests.
Experienced with guest services and front desk management. Utilizes strong interpersonal skills to ensure guest satisfaction and resolve issues promptly. Knowledge of hotel booking systems and front office operations, contributing to smooth daily functions and positive guest experience.
Overview
5
5
1
1
Translation Certifications
1
1
Bartender
1
1
Marketing
Work History
Hotel Front Desk Clerk
El Cabarete Spa&resort
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
Translater
Stepes
01.2025 - Current
Remote translater
Front Desk Receptionist
El Cabarete Spa&resort
01.2023 - Current
Remote translater
Restaurant Bar Manager
Esaie
01.2022 - Current
Remote translator
Education
Certificate - Fransh,Spanish
Prepara Sabaneta De Yásica
Santo Domingo Pueblo, NMSkills
- Customer service
- Payment handling
- Welcoming guests
- Greeting guests
- Language proficiency
- Check-in & check-out coordination
- Guest relations
- Teamwork and collaboration
- Administrative skills
- Office organization
- Problem-solving
Certification
Sales
products and services
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Spanish
Native or Bilingual
French
Full Professional
Reading
Studying different languages
Reading
Studying different languages
Timeline
Translater
Stepes
01.2025 - Current
Front Desk Receptionist
El Cabarete Spa&resort
01.2023 - Current
Restaurant Bar Manager
Esaie
01.2022 - Current
Hotel Front Desk Clerk
El Cabarete Spa&resort
Certificate - Fransh,Spanish
Prepara Sabaneta De Yásica
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