Esaya Araya

Delivery Courier

Uber,door dash

Tunisia, SU

01.2015 - 01.2017

Delivered items directly into customers' homes when necessary, providing additional customer service support.
Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
Provided excellent customer service when interacting with clients during package pickups and deliveries.
Followed all safety regulations while operating a motor vehicle on public roads.
Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
Collected payments from customers upon completion of deliveries as needed.
Signed documents confirming receipt of goods upon delivery at destination points.
Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
Ensured timely delivery of packages to customers in accordance with company standards.
Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
Maintained accurate documentation on all shipments delivered and received throughout the day.
Promptly responded to emergency calls for urgent deliveries within specified time frames.
Created daily delivery routes to maximize efficiency while minimizing travel time.
Reported any accidents or incidents involving company vehicles immediately to management.
Assisted with loading and unloading of freight at warehouses and distribution centers as required.
Communicated effectively with dispatch regarding delivery progress and route detours.
Answered customer questions regarding products and resolved issues with order accuracy and quality.
Delivered items to customers and presented invoices for payments.
Created delivery routes based on destinations and timelines to maintain efficiency.
Inspected and monitored delivery vehicle and performed basic maintenance.
Documented pickups and deliveries and submitted reports after shift.
Checked and secured package loads before deliveries.
Answered shipment and delivery questions concerning estimated times of arrival.
Communicated with dispatchers, management and colleagues to form lasting partnerships.
Reported issues to supervisors resulting in increased customer satisfaction.