Overview
Work History
Education
Skills
References
Timeline
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Mark McNealy

Jacksonville,FL

Overview

5
5
years of professional experience

Work History

Delivery Courier

Spark Walmart Delivery
Winston-Salem, NC
01.2020 - Current
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Created daily delivery routes to maximize efficiency while minimizing travel time.
  • Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
  • Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Assisted with loading and unloading of freight at warehouses and distribution centers as required.

Medical Courier

Associated Couriers
Jacksonville, FL
04.2021 - 04.2024
  • Organized medical records to ensure accuracy in patient information.
  • Coordinated delivery of medical specimens to appropriate laboratory facilities.
  • Recorded accurate mileage for each delivery route.
  • Delivered medical supplies and equipment to healthcare facilities.
  • Verified orders for accuracy before deliveries were made.
  • Provided exceptional customer service during interactions with clients.
  • Ensured timely pick up and delivery of packages within designated time frames.
  • Managed multiple routes concurrently while meeting all deadlines.
  • Processed paperwork associated with deliveries accurately and efficiently.
  • Communicated effectively with customers regarding status updates of their shipments.
  • Adhered to HIPAA regulations when handling sensitive materials.
  • Utilized GPS navigation technology for efficient routing of deliveries.
  • Assisted in loading and unloading items into vehicles as needed.

Food Delivery Driver

Uber And Lyft
Kernersville , FL
02.2019 - 12.2023
  • Delivered food orders to customers in a timely manner.
  • Loaded and unloaded delivery vehicles with food items.
  • Ensured that the correct order was delivered to the customer.
  • Followed all safety protocols while driving.
  • Maintained cleanliness of vehicle interior and exterior.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Recorded accurate mileage log information during each shift.
  • Adhered to local traffic laws at all times while delivering orders to customers.
  • Contacted customers if there were delays in delivery due to traffic or other issues.

Education

Bachelor of Science - Social Work

Florida Atlantic University
Boca Raton, FL
05-2008

Skills

  • Deadline Adherence
  • Route Planning
  • Punctuality
  • Vehicle Maintenance
  • Delivering time-sensitive specimens
  • GPS Systems
  • GPS Navigation
  • Dispatch Collaboration
  • Schedule Adherence
  • Coordinating efficient routes
  • Logistics and Transportation
  • Delivery and pickup
  • Working Independently
  • Package Delivery and Pick-up
  • Attention to Detail
  • Loading and unloading
  • Time Management
  • HIPAA Compliance

References

References available upon request.

Timeline

Medical Courier

Associated Couriers
04.2021 - 04.2024

Delivery Courier

Spark Walmart Delivery
01.2020 - Current

Food Delivery Driver

Uber And Lyft
02.2019 - 12.2023

Bachelor of Science - Social Work

Florida Atlantic University

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Mark McNealy