Mark McNealy
Jacksonville,FL
Overview
5
5
years of professional experience
Work History
Delivery Courier
Spark Walmart Delivery
Winston-Salem, NC
01.2020 - Current
- Ensured timely delivery of packages to customers in accordance with company standards.
- Created daily delivery routes to maximize efficiency while minimizing travel time.
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
- Communicated with dispatch personnel regarding any delays or changes in route due to traffic or weather conditions.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
- Followed all safety regulations while operating a motor vehicle on public roads.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Assisted with loading and unloading of freight at warehouses and distribution centers as required.
Medical Courier
Associated Couriers
Jacksonville, FL
04.2021 - 04.2024
- Organized medical records to ensure accuracy in patient information.
- Coordinated delivery of medical specimens to appropriate laboratory facilities.
- Recorded accurate mileage for each delivery route.
- Delivered medical supplies and equipment to healthcare facilities.
- Verified orders for accuracy before deliveries were made.
- Provided exceptional customer service during interactions with clients.
- Ensured timely pick up and delivery of packages within designated time frames.
- Managed multiple routes concurrently while meeting all deadlines.
- Processed paperwork associated with deliveries accurately and efficiently.
- Communicated effectively with customers regarding status updates of their shipments.
- Adhered to HIPAA regulations when handling sensitive materials.
- Utilized GPS navigation technology for efficient routing of deliveries.
- Assisted in loading and unloading items into vehicles as needed.
Food Delivery Driver
Uber And Lyft
Kernersville , FL
02.2019 - 12.2023
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
- Ensured that the correct order was delivered to the customer.
- Followed all safety protocols while driving.
- Maintained cleanliness of vehicle interior and exterior.
- Coordinated with restaurant staff on order accuracy and pickup times.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
- Recorded accurate mileage log information during each shift.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Contacted customers if there were delays in delivery due to traffic or other issues.
Education
Bachelor of Science - Social Work
Florida Atlantic University
Boca Raton, FL05-2008
Skills
- Deadline Adherence
- Route Planning
- Punctuality
- Vehicle Maintenance
- Delivering time-sensitive specimens
- GPS Systems
- GPS Navigation
- Dispatch Collaboration
- Schedule Adherence
- Coordinating efficient routes
- Logistics and Transportation
- Delivery and pickup
- Working Independently
- Package Delivery and Pick-up
- Attention to Detail
- Loading and unloading
- Time Management
- HIPAA Compliance
References
References available upon request.
Timeline
Medical Courier
Associated Couriers
04.2021 - 04.2024
Delivery Courier
Spark Walmart Delivery
01.2020 - Current
Food Delivery Driver
Uber And Lyft
02.2019 - 12.2023
Bachelor of Science - Social Work
Florida Atlantic University