Results-driven supervisor with expertise in training and mentoring. Proven ability in staff management and inventory control, enhancing operational workflows and customer satisfaction.
Work History
Supervisor
4 Years 6 Months
Maya Cinemas | 04.2022 - Current
Supervised daily operations to ensure efficient workflow and customer satisfaction.
Trained and mentored team members on service standards and operational procedures.
Implemented process improvements to enhance efficiency in ticketing and concessions management.
Coordinated staff schedules to align with peak business hours, optimizing resource allocation.
Monitored inventory levels, ensuring timely restocking of supplies for smooth operations.
Resolved customer complaints promptly, enhancing overall guest experience and loyalty.